WILLIAM STALLONE
Allen,TX
Summary
highly motivated, professional interpreter & translator have lot Of experience[19years] worked in various environments gained too Many recommendations for excellency & professionalism.
obtaining a distinctive place with the help of acquired experience And remaining on my lifetime career. Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations. Gifted Interpreter with aptitude for conveying emotion, style and content of Language speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed over Number years of experience. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.
Overview
19
19
years of professional experience
Work History
phone interpreter
Cyracom International Inc.
01.2018 - Current
- Enhanced customer satisfaction by efficiently interpreting phone calls between clients and service providers.
- Streamlined communication for non-English speaking customers by providing accurate interpretation services.
- Maintained high levels of accuracy in interpretation, resulting in positive feedback from both clients and supervisors.
- Improved call resolution rates with effective problem-solving and listening skills during interpreted phone conversations.
- Supported customer service representatives through real-time interpretation, ensuring clear communication between parties.
- Assisted individuals from diverse backgrounds by providing culturally sensitive interpretations during phone calls.
- Handled complex situations with professionalism, remaining calm under pressure while interpreting difficult conversations.
- Collaborated closely with colleagues to provide seamless language support across multiple departments within the organization.
- Demonstrated exceptional attention to detail when interpreting technical terminology for specialized industries such as healthcare or finance.
phone interpreter
stratus audio
01.2018 - Current
- Enhanced customer satisfaction by efficiently interpreting phone calls between clients and service providers.
- Streamlined communication for non-English speaking customers by providing accurate interpretation services.
- Maintained high levels of accuracy in interpretation, resulting in positive feedback from both clients and supervisors.
- Improved call resolution rates with effective problem-solving and listening skills during interpreted phone conversations.
- Supported customer service representatives through real-time interpretation, ensuring clear communication between parties.
- Assisted individuals from diverse backgrounds by providing culturally sensitive interpretations during phone calls.
- Handled complex situations with professionalism, remaining calm under pressure while interpreting difficult conversations.
- Collaborated closely with colleagues to provide seamless language support across multiple departments within the organization.
- Demonstrated exceptional attention to detail when interpreting technical terminology for specialized industries such as healthcare or finance.
- Delivered excellent customer experience by empathetically conveying messages between callers and recipients during emotionally charged situations.
phone interpreter
Pacific Interpreters
11.2014 - 09.2018
- Enhanced customer satisfaction by efficiently interpreting phone calls between clients and service providers.
- Streamlined communication for non-English speaking customers by providing accurate interpretation services.
- Maintained high levels of accuracy in interpretation, resulting in positive feedback from both clients and supervisors.
- Improved call resolution rates with effective problem-solving and listening skills during interpreted phone conversations.
- Supported customer service representatives through real-time interpretation, ensuring clear communication between parties.
- Assisted individuals from diverse backgrounds by providing culturally sensitive interpretations during phone calls.
- Handled complex situations with professionalism, remaining calm under pressure while interpreting difficult conversations.
- Collaborated closely with colleagues to provide seamless language support across multiple departments within the organization.
- Demonstrated exceptional attention to detail when interpreting technical terminology for specialized industries such as healthcare or finance.
- Provided efficient language assistance in emergency situations, contributing to the well-being of affected individuals via timely communication support.
- Continuously improved language proficiency through professional development courses, enhancing service quality for clients.
- Facilitated smooth business transactions by accurately interpreting negotiations conducted over the phone.
interp&translator
Global linguist solutions
08.2008 - 11.2009
- Enhanced client satisfaction by delivering accurate and timely translations for various industries.
- Streamlined translation processes for improved efficiency and faster turnaround times.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
- Participated in localization projects to adapt content for specific regional markets, resulting in increased revenue from international clients.
- Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Delivered high-quality subtitle translations for multimedia content, enhancing viewer comprehension and enjoyment.
- Supported legal teams by providing precise translations of contracts, agreements, and other crucial documentation.
interp &translator
TITAN GROUP
06.2006 - 08.2008
- Enhanced client satisfaction by delivering accurate and timely translations for various industries.
- Streamlined translation processes for improved efficiency and faster turnaround times.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
- Participated in localization projects to adapt content for specific regional markets, resulting in increased revenue from international clients.
- Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Delivered high-quality subtitle translations for multimedia content, enhancing viewer comprehension and enjoyment.
- Facilitated cross-cultural communication by offering cultural consultation services alongside translation work.
interpreter
Dyncorp International
04.2005 - 10.2005
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Streamlined business negotiations by offering precise interpretation services for international partners.
- Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Assisted in the successful completion of various business projects by providing language support during meetings and presentations.
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
- Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
- Facilitated smooth travel experiences for tourists by providing on-the-spot language assistance during guided tours or events.
- Promoted cultural understanding and diversity within organizations by offering workshops on cross-cultural communication strategies.
- Ensured compliance with industry standards and best practices by maintaining up-to-date knowledge of relevant terminology and concepts.
- Expedited emergency response efforts, working closely with law enforcement, medical personnel, or first responders to provide immediate language support as needed.
Education
diploma in nursing -
06.1996
high school -
09.1991
Skills
- Fluent level in interpretation in 2 major languages ARABIC in more than 12 dialects like [iraqi-syrian-lebanese-saudi arabian-egyptian-yamanese-palastinians-qatarian-united arab emirates], KURDISH WITH ALL 3 MAJOR DIALECTS [SORANI-BAHDINI-KURMANJI], Medical interpretation skills beside a degree in nursing as a Registered nurse6 years experience with the usarmy as Interpreter, translator and cultural advisor
- Clear Communication
- Technical knowledge
- Reading Comprehension
- Cultural Sensitivity
- Fast Thinking
- Interpretation Accuracy
- Fluent Bilingualism
- Industry Terminology
- Sight Translation
- Memory retention
- Strong Vocabulary
- Message Conveyance
- Verbal Expression
- Records Management
- Client Support
- Subject matter expertise
- Client Confidentiality
- Language Fluency
- Cross-cultural communication
- Interpersonal Communication
- Professional ethics
- Relationship Building
- Critical Thinking
- Attention to Detail
- Microsoft Office
- Confidential Information Protection
- Needs Assessment
- Courtroom Procedures
- Word Conflict Identification
- Consecutive Translation
- Ethical Codes Adherence
- Regulatory Compliance
- Accurate Translation
- Accuracy Verification
- Time Management
- Continuous Improvement
- Organizational Skills
- Problem-solving abilities
- Reliability
- Professional Demeanor
- Information Interpretation
- Analytical Skills
Accomplishments
obtained too many recommendations from high Ranking officers in the US army proved my excellency And professionalism & are attached with the resume. Also sponsorship available upon request. have other recommendations from most recent major telephonic interpretation company like LANGUAGE LINE proving my seniority and professionalism. I have worked more than 9000 hours in a very limited time period with language line. documentations available upon request.
Note
I HAVE MORE THAN 17000 [seventeen thousand hours] of telephonic interpretation just only with language line...been interpreting in all various fields like medical, legal utility and community interpretation. and credentials, certificates are available upon request.
Timeline
phone interpreter - Cyracom International Inc.
01.2018 - Current
phone interpreter - stratus audio
01.2018 - Current
phone interpreter - Pacific Interpreters
11.2014 - 09.2018
interp&translator - Global linguist solutions
08.2008 - 11.2009
interp &translator - TITAN GROUP
06.2006 - 08.2008
interpreter - Dyncorp International
04.2005 - 10.2005
Erbil medical institute - diploma in nursing,
Azadi high school - high school,
Similar Profiles
Daniel TapiaDaniel Tapia
Over-the-Phone Interpretation (OPI) at Cyracom International Inc.Over-the-Phone Interpretation (OPI) at Cyracom International Inc.
Kalsang NyimaKalsang Nyima
Tibetan Language Interpreter at Cyracom International Inc.Tibetan Language Interpreter at Cyracom International Inc.
Jatniel AcostaJatniel Acosta
Spanish Interpreter at Cyracom InternationalSpanish Interpreter at Cyracom International
Carson LopezCarson Lopez
Delivery Driver at Uber EatsDelivery Driver at Uber Eats
Emma PhamEmma Pham
Peer Assistance and Leadership at Lowery Freshman CenterPeer Assistance and Leadership at Lowery Freshman Center