Mehriel Melik
Aliso Viejo,CA
Summary
Creative Social Media Manager skilled in building brand awareness and increasing followers through cohesive digital strategies. Achieved impactful partnerships with top influencers while developing compelling narratives and content. Focused on delivering integrated plans that enhance corporate communication and branding efforts.
Overview
3
3
years of professional experience
Work History
Social Media Manager
Staybridge Suites Hotel
Irvine, California
10.2025 - Current
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Analyzed social media trends to enhance brand visibility and engagement strategies.
- Managed the daily operations of all assigned social media accounts.
- Developed engaging social media content for Staybridge Suites' various platforms.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed online community interactions to foster guest relationships and feedback.
- Trained staff on social media best practices to maintain consistent brand messaging.
- Collaborated with marketing team to align campaigns with hotel promotions and services.
- Prepared monthly calendar to manage online content across multiple platforms.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Conducted competitor analysis to identify best practices and innovative ideas in hospitality marketing.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Designed promotional materials using graphic design software applications.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
Email Marketing Manager
Ramsey Solutions
Nashville, Tennessee
02.2025 - 10.2025
- Developed targeted email campaigns to engage diverse audiences effectively.
- Conducted A/B testing to optimize subject lines and content effectiveness.
- Analyzed email performance metrics to refine future marketing strategies.
- Monitored performance of email campaigns using analytics tools such as Google Analytics.
- Trained junior staff on best practices for email marketing execution.
- Implemented automation tools to streamline email marketing workflows.
- Managed subscriber lists and ensured data accuracy in CRM systems.
- Coordinated with sales team to align email messaging with promotions.
- Ensured compliance with CAN-SPAM regulations in all email communications.
- Generated ideas for new campaigns based on customer insights gathered from previous campaigns.
- Collaborated with creative team to design visually appealing email templates.
- Worked closely with cross-functional teams on product launches, special promotions, seasonal offers, and other initiatives.
- Documented processes related to designing, building and deploying successful email marketing programs.
- Identified opportunities to grow subscriber base via social media channels or other methods.
- Reviewed competitor's email strategy and identified areas for improvement.
- Provided reports on key metrics such as delivery rate, open rate, click-through rate.
Data Entry Clerk
Delta Air Lines, Inc
Nashville, Tennessee
01.2024 - 02.2025
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Entered and updated passenger data in company databases.
- Processed flight information and ticketing details efficiently.
- Assisted team members with administrative tasks.
- Verified data accuracy to maintain high quality standards.
- Identified and corrected data entry errors to prevent duplication across systems.
- Checked source documents against entered data to ensure accuracy.
- Updated existing records with new or revised information as needed.
- Utilized spreadsheet software for tracking and reporting purposes.
- Updated existing records with new or revised information.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Scanned documents into appropriate databases for storage purposes.
- Reviewed source documents for accuracy against entered data to ensure accuracy.
- Operated various office equipment such as scanners, printers. when required.
- Entered client information into databases into spreadsheets and company database to provide leaders with quick access to essential client data.
- Supported the implementation of new data entry procedures seamlessly.
- Transferred data from hard copies to digital databases, organizing information in new formats.
Customer Service Representative
Flexport
Nashville, Tennessee
04.2023 - 01.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and order management through various platforms.
- Processed customer requests using internal systems and tools efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled returns and exchanges while adhering to company policies swiftly.
- Engaged in continuous learning of company services to assist customers better.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Bachelor of Arts - Behavioral Sciences
Soka University
07.2026
Knowledge Academies
05.2026
Skills
- Social media management
- Social media strategy
- Social media copywriting
- Content creation
- Content development
- Content production
- Content calendar management
- Community management
- Community engagement
- Engagement monitoring
- Audience growth
- Promotional campaigns
- Social media promotions
- Campaign management
- Campaign coordination
- Email marketing
- Digital strategy
- Digital media
- Market research
- Competitor analysis
- Trend monitoring
- Online presence monitoring
- Influencer marketing
- Influencer collaboration
- Paid advertising
- Post optimization
- Analytics and reporting
- Data analysis
- Graphic design
- Adobe creative suite
- Brand development
- Branding support
- Digital asset management
- Project management
- Project budgeting
- Strategic planning
- Critical thinking
- Excellent multitasking
- Timeline preparation
- Progress tracking
- Progress monitoring
- Crisis management
- Collaborative partnerships
- Customer service
- Customer feedback tracking
- Social listening
- Social media
- Facebook, instagram, linkedin
- Trending stories
- Attention to detail
- Collaborative partnerships
- Crisis management
- Analytics and reporting
- Social media
Timeline
Social Media Manager
Staybridge Suites Hotel
10.2025 - Current
Email Marketing Manager
Ramsey Solutions
02.2025 - 10.2025
Data Entry Clerk
Delta Air Lines, Inc
01.2024 - 02.2025
Customer Service Representative
Flexport
04.2023 - 01.2024
Knowledge Academies
Bachelor of Arts - Behavioral Sciences
Soka University