Hi, I’m
Mehtap Sasmaz
Bradenton,FL
Summary
As a passionate and dedicated Salesforce Developer, bring almost 3 years of hands-on experience to the table. Started journey as an Administrator for 2 years and grateful to success and dedication for being promoted from the Administrator to the Developer position. This journey in designing, developing and implementing tailored solutions within the Salesforce ecosystem has been nothing short of exhilarating. Explored to understand mixed up business requirements and translate them into technical solutions that truly make an impact. Plus being Salesforce Developer; forward-thinking problem solver, advocate for user-centric solutions, and a true believer in the potential of Salesforce technology to transform businesses.
Overview
15
years of professional experience
1
Certification
Work History
Spirit Airlines, Contract, Remote
Salesforce Developer
11.2020 - Current
Job overview
- Created and maintained custom objects, fields, validation rules, record types, and page layouts to ensure data integrity and usability.
- Implemented robust security measures, including role hierarchies, profiles, permission sets, and sharing rules, resulted in 30% reduction in unauthorized data access.
- Configured field-level security and record types to control data visibility and accessibility based on user roles and responsibilities.
- Developed trigger automating lost baggage case assignment, ensured quick resolution. Resulted in 70% faster case resolution, boosting efficiency while preventing double assignment and enhancing customer experience.
- Implemented Flow for instant passenger email notifications upon lost baggage case registration. Led to notable 3% increase in customer satisfaction.
- Performed efficient and well-structured Apex code, including classes, triggers
to implement complex business logic and data manipulation. - Crafted well-optimized SOQL queries in Apex classes to efficiently retrieve data from sObjects.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
D's Breakfast and Burgers
IT Specialist
05.2018 - 10.2020
Job overview
- Led inception and continuous upkeep of all IT infrastructures, guaranteeing uninterrupted operations and optimizing efficiency.
- Established both wired and wireless printing systems across all workstations, ensuring accessibility and providing regular maintenance for uninterrupted service.
- Supervised punctual installation, updates, and enhancements of critical company software and hardware, carefully aligning them with business requirements and staying side by side of technological progress.
- Proactively analyzed and reported anticipated costs associated with IT asset replacement or upgrades, aiding in budgetary planning..
- Optimized sales process by implementing and maintaining iPad-based system, resulting in 20% increase in service efficiency and delivery speed.
SunExpress
Flight Attendant
02.2009 - 04.2018
Job overview
- Effectively responded to unexpected situations, including medical emergencies requiring first aid, aircraft diversions to alternative destinations, and turbulence incidents. Demonstrated calmness, quick decision-making, and crisis management skills in ensuring safety and well-being of passengers.
- Performed leadership responsibilities when required, guiding and supporting team members during emergency situations, boarding, and disembarkation processes. Coordinated efforts to maintain harmonious work environment and uphold airline's standards of customer satisfaction.
- Acknowledged as one of most professional, up-to-date, and knowledgeable team members by cabin crew. Served as Chief Flight Attendant, demonstrating exceptional leadership qualities and fostering open and effective communication with both passengers and colleagues.
Education
Mugla Sitki Kocman UniversityTurkey
Bachelor's Degree from Travel Management
Mugla Sitki Kocman UniversityTurkey
Associate from Aviation Management
Skills
Apex Programming
- Asynchronous Apex Classes
- Triggers
- Unit Tests
- DML
- HTML
- CSS
- JavaScript
- Lightning Components
- SOQL
- SOSL
- LWC
- Flows
- Rest / Soap API
- Process Builder
- Assignment Rules
- Approval Process
- Reports
- Dashboards
- Data Loader
- Dev Console
- Visual Studio Code
- Object Customization
- App Builder
- Jira
- Postman
- Workbench
- Creating custom objects, fields
- Validation rules
- Slack
- SFDX
- Salesforce CLI
- Record form, Web-to-Lead Form
- Sales Cloud
- Service Cloud
- Experience Cloud
Certification
Salesforce Certified Platform Developer I - Present Certified - Credential ID; 3122506
Salesforce Certified Administrator (SCA)- Present Certified- Credential ID:2862490
Languages
English
Turkish
HOBBIES
- Learning on Trailhead : I am passionate about expanding my knowledge and skills in Salesforce development.
- Continuous Learning and Certifications: I am passionate about the world of Salesforce and view learning as a lifelong journey. I've demonstrated my commitment to continuous improvement by earning two Salesforce certifications.
- Travelling: Exploring diverse cultures and environments has improved my adaptability, problem-solving, and interpersonal skills.
- Traditional Cooking: Cooking has taught me the value of precision, organization, and the ability to adapt when unexpected challenges arise. The careful planning, attention to detail, and creativity required in the culinary arts mirror the fundamental skills needed in software development.
CONTACT ME
I am available for phone calls between 3 PM and 5:30 PM (GMT-4) on weekdays. Additionally, I am exceptionally responsive to emails and text messages, ensuring prompt communication. If there are any other time slots that work better for you, please let me know, and I will do my best to accommodate.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salesforce Developer
Spirit Airlines, Contract, Remote
11.2020 - Current
IT Specialist
D's Breakfast and Burgers
05.2018 - 10.2020
Flight Attendant
SunExpress
02.2009 - 04.2018
Mugla Sitki Kocman University
Bachelor's Degree from Travel Management
Mugla Sitki Kocman University
Associate from Aviation Management