Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Mei-Hui Wei

IT CRM Business Analyst and Project Manager
15 Chemin de la Chèvrerie 1279 Bogis-Bossey Switzerland

Summary

Over the 20+ years of professional career, I developed my competency in the areas of ERP and CRM systems, initially on IT technical skills and later on Business Analyst and Project Manager role.  For the most part of my career, I have been working for Beckman Coulter, an international health care company. I consider myself a result oriented person with the capacity to understand, analyze and synthesize. I also consider myself open minded for challenges and adaptation.

Overview

17
17
years of professional experience
9
9
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

<p>IT CRM Business Analyst and Project Manager</p> <p></p>

DANAHER CORPORATION - BECKMAN COULTER EUROCENTER S.A.
06.2011

Responsibilities:

  • Partner with Marketing and Sales operations to support business process improvement and propose functional and technical solutions in the areas of Salesforce.com, Oracle iQuote, OBIEE and the integration between Oracle ERP and various CRM systems
  • Work with IT technical team and external CRM consultants to administer and support Salesforce and other CRM systems

  • Manage project activities, lead business requirements gathering, process flow building and system validation.

      - Migrated On-Premises quotation system to AWS cloud platform

      - Deployed Salesforce Territory Redesign project

      - Deployed Brainshark Marketing content management tool

      - Deployed Salesforce.com in Europe and Emerging Market countries

      - Managed post-acquisition data and system integration to Salesforce.com

  •  Assume Scrum Master role using Agile and SCRUM methodology for regional SPRINT management

<p>IT Project Manager</p> <p></p>

BECKMAN COULTER EUROCENTER S.A.
06.2006 - 05.2011

Responsibilities:

  • Led post-acquisition integration of Olympus Diagnostics business to Beckman Coulter Oracle ERP system in EMEAI region
  • Led Oracle ERP system deployments

      - China, Taiwan, South Africa, Japan, Hong Kong, Turkey and Russia.

  • Offshore resource management

      - Developed offshore resource key performance indicator and matrix

      - Coordinated with the offshore resources for supporting Oracle ERP system

  • CRM Functional support
      - Oracle Sales On-line and legacy CRM systems

      - Oracle Order Management/Pricing

<p>Software Engineer/Analyst-Programmer</p> <p></p>

BECKMAN COULTER EUROCENTER S.A.
04.1997 - 12.2005

Responsibilities:

  • Designed, developed and implemented Oracle Field Service, Service Contract and Pricing modules for EU region.
  • Participated in a Data Warehouse project using Business Objects 5.1.3.
  • Designed and developed an EMEAI pricing database and application NPM using Power Builder 6.5 and SQL Server 7 RDBMS on Windows NT operating system.
  • Designed and implemented an EMEAI legacy CRM system TERPLANSRQS (Client-Server application) on Windows NT platform, using C/C++, SQL Server and Sybase RDBMS.

<p>Analyst-Programmer</p> <p></p>

BELGACOM MOBILE, BRUSSELS, BELGIUM
03.1995 - 03.1997

Responsibilities:

  • Implemented SAP R/3 ERP system. Perform SAP system and database administration on a UNIX platform and Oracle RDBMS.
  • Develop a decision support system on the basis of Sybase RDBMS.

<p>Database Consultant</p> <p></p>

MOVE SOFTWARE & CONSULTING, BELGIUM
09.1994 - 03.1995

Responsibilities:

  • Develop a course of Microsoft Access database design and implementation.

<p>Software Engineer/Analyst-Programmer</p> <p></p>

INFORMATION DYNAMICS, WASHINGTON, D.C. USA
07.1993 - 07.1994

Responsibilities:

  • Design and implement NASA headquarters budget control systems to integrate with business and accounting procedures. Support NASA headquarters to ensure data integrity across the systems.

Education

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Master of Science in Information System Technology, The George Washington University School of Business and Management, Washington, D.C. 
08.1991 - 06.1993

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Master of Laws, University of Georgia School of Law, Athens, Georgia
08.1989 - 06.1991

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Bachelor of Laws, Soochow University, Taipei, Taiwan
08.1983 - 06.1988

Skills

Written and verbal communication

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Software

Certification

Certified Scrum Master

Timeline

Certified Scrum Master

12-2018

IT CRM Business Analyst and Project Manager

DANAHER CORPORATION - BECKMAN COULTER EUROCENTER S.A.
06.2011

IT Project Manager

BECKMAN COULTER EUROCENTER S.A.
06.2006 - 05.2011

Software Engineer/Analyst-Programmer

BECKMAN COULTER EUROCENTER S.A.
04.1997 - 12.2005

Analyst-Programmer

BELGACOM MOBILE, BRUSSELS, BELGIUM
03.1995 - 03.1997

Database Consultant

MOVE SOFTWARE & CONSULTING, BELGIUM
09.1994 - 03.1995

Software Engineer/Analyst-Programmer

INFORMATION DYNAMICS, WASHINGTON, D.C. USA
07.1993 - 07.1994

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Master of Science in Information System Technology, The George Washington University School of Business and Management, Washington, D.C. 
08.1991 - 06.1993

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Master of Laws, University of Georgia School of Law, Athens, Georgia
08.1989 - 06.1991

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Bachelor of Laws, Soochow University, Taipei, Taiwan
08.1983 - 06.1988
Mei-Hui WeiIT CRM Business Analyst and Project Manager