Mei-Ling Santistevan

My current position at Vogue Bistro is a server/bartender and expo/food runner. I have worked as a busser and host in the past as well.

I have be able to do many tasks such as:

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.