Meiada Townsend
Troy,United States
Summary
A dedicated and compassionate Social Service Case Worker with 3 years of experience in providing support and advocacy for individuals and families in need. Skilled in assessing clients needs, creating and implementing individualized service plans and connecting clients with the appropriate resources and services. Adept at collaborating with multidisciplinary teams to ensure holistic support while maintaining confidentiality and adhering to leg and ethical standards.
Overview
8
8
years of professional experience
Work History
Social Service Caseworker II
Pike County Department of Human Resources
Troy, AL
03.2025 - Current
- Conducted thorough assessments to determine client needs and eligibility for services.
- Developed comprehensive case plans tailored to individual client circumstances and goals.
- Coordinated with community resources to enhance service delivery and support for clients.
- Monitored client progress, providing ongoing support and adjustments to case plans as necessary.
- Administered 14-client caseload, coordinating foster care and child protective service to ensuring seamless access to necessary resources and services.
Social Service Caseworker I
Houston County Department Of Human Resources
Dothan, AL
08.2022 - 03.2025
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Created treatment or service plan meeting each client's individualized needs.
- Administered detailed oversight of 20 foster care cases, focusing on individualized care plans.
Shift Leader
Taco Bell
Troy, AL
11.2017 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Led a shift team of 6-7 individuals, fostering collaboration and maintaining operational standards.
Intern
Alabama Bureau Of Pardons And Paroles
Montgomery, AL
01.2022 - 05.2022
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Master of Science - Human Resources Management
Troy University
Troy, AL12-2028
Bachelor of Science - Human Services - Global Business
Troy University
Troy, AL05-2022
Associate of Science - Business Administration- Accounting
Enterprise State Community College
Enterprise, AL05-2017
Skills
Regulatory Compliance
Conflict Mediation
Client Engagement
Highly Effective Communication
Records Management
Critical thinking
Case information confidentiality
Child placement assessments
Case documentation
Timeline
Social Service Caseworker II
Pike County Department of Human Resources
03.2025 - Current
Social Service Caseworker I
Houston County Department Of Human Resources
08.2022 - 03.2025
Intern
Alabama Bureau Of Pardons And Paroles
01.2022 - 05.2022
Shift Leader
Taco Bell
11.2017 - 08.2022
Master of Science - Human Resources Management
Troy University
Bachelor of Science - Human Services - Global Business
Troy University
Associate of Science - Business Administration- Accounting
Enterprise State Community College