Proactive and goal-oriented professional seeking a role with opportunity for growth, where my diverse skills and experience can be utilized while learning valuable new skills. Ability to work well in fast paced conditions. Known for reliability and adaptability. Prioritizing attention to detail and easily adapting to different environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges with dedication and enthusiasm.
Work History
Lube Technician
Valvoline Instant Oil
1082 Farmington Ave Bristol, CT 01060
12 2014 - 05 2016
Greeted customers and answered questions about oil changes and other services
Performing oil changes on customer vehicles according to Valvolines procedures and standards
Reccomending additional services or products based on vehicle manufacturer reccomendations and customer needs
Participating in training programs provided by Valvoline to stay updated on new products, procedures, and safety protocols
Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Delivered exceptional results under high-pressure situations while working on multiple vehicles simultaneously during peak service times.
Crew Member
Dunkin' Donuts
2068 Riverdale St West Springfield, Ma 01089
05 2018 - 09 2019
Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
Collaborated with team members to complete orders.
Worked well with teammates and accepted coaching from management team.
Prepared products following restaurant, health, and safety standards and procedures.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Became familiar with products to answer questions and make suggestions.
Peer Support Volunteer
Wildflower Association
199 High St Holyoke , Ma 01040
02 2022 - 05 2023
Served as a positive role model, demonstrating resilience and commitment to personal growth through active participation in own recovery journey.
Developed trusting relationships with peers, fostering a safe and supportive environment for sharing experiences and coping strategies.
Contributed to the development of best practices for peer support services by sharing insights and experiences at organizational meetings and conferences.
Enhanced peer support program effectiveness by implementing compassionate listening and effective communication techniques.
Evaluated program effectiveness using qualitative feedback from participants, making recommendations for continual improvement initiatives.
Listened to clients' concerns and provided encouragement and support.
Educated clients on dangers of substance abuse and prevention techniques.
Landscape Worker
Forrest Park Work Crew
299 Sumner Ave. Springfield, MA 01108
06 2024 - 09 2024
Removed weeds, hazards, and debris from common pathways to improve usability.
Mowed lawns using self-propelled and riding mowers.
Maintained grounds by trimming, weeding, and general clean-up.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Performed planting, watering, mulching, and edging of lawns.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.