Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Preference
Work Availability
Generic

Meimah Sonii

Dallas,TX

Summary

Self-motivated wit 5 year of experience in guest services. Pleasant personality coupled with talents in planning and resident aid. Outgoing when greeting and communicating with others to maintain positive atmosphere. Efficient Environmental Service Technician with 12 years of experience. Adept at maintaining long-term cleanliness of spaces and committed to sanitary practices. Successful at following directions with no supervision and maintaining professionalism after long hours. Organized Environmental Service Technician with distinguished understanding of sanitation and infection control policies. Adept at following directions, multitasking and prioritization. Successful at maintaining friendliness after long hours and staying efficient in stressful situations.

Overview

29
29
years of professional experience
10
10
years of post-secondary education

Work History

Environmental Service Technician

Medical City Dallas Hospital
DALLAS , Texas
2022.05 - 2023.06
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.

Guest Service Associate

Race Trac
Dallas , TX
2020.01 - 2023.06
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.

Processor/Retail Store Associate

Gordmans
Coralville , IA
2009.04 - 2012.04
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Sales Associate

Kum & Go L.C
Iowa City , IA
2002.03 - 2003.03
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Child Care Provider

Care Based Child care
Coralville , IA
2001.04 - 2012.04
  • Secured indoor and outdoor premises to protect children under care.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Assisted children in development of social, communication and problem-solving skills.

Food Service Worker

Iowa City School District
Iowa City , IA
2000.03 - 2003.03
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.

Environmental Service Technician

Parkland Hospital
Dallas , Texas
2023.Feb - Current
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Performed environmental site assessments and provided remediation recommendations.
  • Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
  • Managed development, design and execution of energy conservation projects.

Guest Services

Star Bright Professional Cleaning Service
Coralville , IA
2015.09 - Current
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and performing.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.

Resident Care Aide

Passionate assisted living facility
Cedar , TX
2019.08 - 2019.08
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Environmental Service Technician

University of Iowa hospital/ clinic
Iowa City , IA
2015.09 - 2018.09
  • Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.
  • Greeted patients and families, maintaining facility and team professionalism with friendly support.
  • Maintained cleanliness and presentation of waiting area and rooms.

Sales Associate/Pizza Maker

Casey's General Stores Inc.
Coralville , IA
2013.05 - 2014.07
  • Recommended optimal merchandise based on customer needs and desires.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Finishing Operator/Plastic Injection Molding Machine Operator

International Automotive Components
Iowa City , IA
2012.08 - 2014.05
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Performed finishing work such as deburring, buffing and polishing surfaces to remove scratches and other imperfections.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.

Sales Associate

Walmart Super Store center
Coralville , IA
2009.04 - 2011.04
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Recommended optimal merchandise based on customer needs and desires.

Housekeeping Attendant

Sleep Inn Hotel Suites
North Liberty , IA
2010.05 - 2010.05
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.

Teacher's Assistant

Handicare Inc.
Coralville , IA
2006.12 - 2008.12
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.

Housekeeping Room Attendant

Holiday Inn Express Hotel Suites
Coralville , IA
2003.03 - 2006.03
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.

Security Guard

Wells Fargo
Chicago , IL
1995.03 - 1999.12

Responsible for managing security operations of CTA property for implementing emergency prod. provided customers support when requested.

Package Scanner

United Parcel Service
Hodgkinn , IL
1995.07 - 1997.07
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Casual Clerk

United State Postal Service
Chicago , IL
1995.06 - 1995.12
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.

Education

No Degree - Early Childhood Education

City Colleges of Chicago-Olive-Harvey College
Chicago, IL
1989.02 - 1992.06

High School Diploma -

Carver Military Academy
Chicago, IL
1982.05 - 1989.05

Skills

  • Greeting and directing
  • In-store support
  • Store maintenance
  • Senior leadership support
  • Local amenities knowledge
  • Customer relations
  • Customer service
  • Housekeeping
  • Team Training
  • Work orders

Accomplishments

Housekeeping Hospital Experience Customers Service Industrial Work home Health care and Child care experience, Postal service and hospitality experience

Timeline

Environmental Service Technician

Parkland Hospital
2023.Feb - Current

Environmental Service Technician

Medical City Dallas Hospital
2022.05 - 2023.06

Guest Service Associate

Race Trac
2020.01 - 2023.06

Resident Care Aide

Passionate assisted living facility
2019.08 - 2019.08

Guest Services

Star Bright Professional Cleaning Service
2015.09 - Current

Environmental Service Technician

University of Iowa hospital/ clinic
2015.09 - 2018.09

Sales Associate/Pizza Maker

Casey's General Stores Inc.
2013.05 - 2014.07

Finishing Operator/Plastic Injection Molding Machine Operator

International Automotive Components
2012.08 - 2014.05

Housekeeping Attendant

Sleep Inn Hotel Suites
2010.05 - 2010.05

Processor/Retail Store Associate

Gordmans
2009.04 - 2012.04

Sales Associate

Walmart Super Store center
2009.04 - 2011.04

Teacher's Assistant

Handicare Inc.
2006.12 - 2008.12

Housekeeping Room Attendant

Holiday Inn Express Hotel Suites
2003.03 - 2006.03

Sales Associate

Kum & Go L.C
2002.03 - 2003.03

Child Care Provider

Care Based Child care
2001.04 - 2012.04

Food Service Worker

Iowa City School District
2000.03 - 2003.03

Package Scanner

United Parcel Service
1995.07 - 1997.07

Casual Clerk

United State Postal Service
1995.06 - 1995.12

Security Guard

Wells Fargo
1995.03 - 1999.12

No Degree - Early Childhood Education

City Colleges of Chicago-Olive-Harvey College
1989.02 - 1992.06

High School Diploma -

Carver Military Academy
1982.05 - 1989.05

Work Preference

Work Type

Full TimeContract Work

Important To Me

Healthcare benefitsPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company Retreats

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Meimah Sonii