Meisha Williams
Waddell,AZ
Summary
Dynamic and results-driven professional with extensive experience in patient access and scheduling at Piedmont Healthcare. Proficient in EMR systems and medical billing, I excel in resolving complex claims issues while ensuring compliance with HIPAA regulations. Adept at fostering patient relationships and enhancing service delivery in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staff Radiology Technologist
Various Contract Positions
Phoenix, AZ
10.2019 - Current
- Performed diagnostic imaging procedures while ensuring patient safety and comfort.
- Assessed, evaluated, and positioned patients according to clinical protocols.
- Educated patients and minimized radiation exposure in compliance with safety standards.
Scheduling Coordinator - Radiology (Remote)
Piedmont Healthcare
Atlanta, GA
07.2022 - 03.2025
- Managed patient scheduling and physician calendars for radiology departments.
- Guided patients through registration, insurance, and billing processes.
- Handled high call volumes and assisted patients with appointment preparation and claims inquiries.
Patient Access Specialist & Insurance Verification (PRN)
Abrazo Health
Goodyear, AZ
05.2019 - 12.2023
- Verified insurance eligibility and obtained authorizations to ensure service coverage.
- Managed admissions and billing details to support revenue integrity.
- Provided front-line support and education to patients at check-in and discharge.
Patient Services Advocate
Honor Health / FastMed Urgent Care
Surprise, AZ
01.2021 - 03.2023
- Registered patients, verified insurance, and communicated estimated wait times.
- Assisted in collecting feedback and managing payments for billing accuracy.
- Answered incoming calls and resolved service-related inquiries.
Patient Financial Services Representative Senior (Remote)
CIGNA Healthcare of AZ
Phoenix, AZ
10.2015 - 10.2017
- Trained and mentored staff on registration and insurance procedures.
- Resolved complex billing and claims issues with patients and providers.
- Maintained compliance with payer policies, state, and federal regulations.
Education
Certified in Radiology Technology -
Estrella Mountain Community College
Goodyear, AZ01.2021
Certified in Medical Billing/Coding -
Estrella Community College
Phoenix, AZ01.2012
Skills
- HIPAA compliance
- EMR systems (Epic, Cerner)
- ICD-9 and ICD-10 coding
- CPT coding
- Medical billing and claims
- Patient access and scheduling
- Phone etiquette
- Revenue cycle management
Certification
Medical Billing Certification
Additional Information
Also maintains a home in Harbor City, California. Available to work from multiple locations.
Authorized To Work In Us
True
Military Service
United States Air Force, E-9 Command Chief Master Sergeant (Retired), Radiology Technologist - Oral and Maxillofacial Specialist, 01/01/90, 12/31/21
Personal Information
Willing To Relocate: 1
Timeline
Scheduling Coordinator - Radiology (Remote)
Piedmont Healthcare
07.2022 - 03.2025
Patient Services Advocate
Honor Health / FastMed Urgent Care
01.2021 - 03.2023
Staff Radiology Technologist
Various Contract Positions
10.2019 - Current
Patient Access Specialist & Insurance Verification (PRN)
Abrazo Health
05.2019 - 12.2023
Patient Financial Services Representative Senior (Remote)
CIGNA Healthcare of AZ
10.2015 - 10.2017
Certified in Radiology Technology -
Estrella Mountain Community College
Certified in Medical Billing/Coding -
Estrella Community College