Meiyi LiuZeng
Duarte,CA
Summary
Motivated business student at California State University, Fullerton with experience in customer engagement, teamwork, and communication. Proven ability to analyze customer needs, contribute ideas in collaborative environments, and manage responsibilities efficiently in fast-paced settings. Fluent in English, Mandarin, and Cantonese, bringing strong cross-cultural communication skills and a passion for marketing, branding, and consumer engagement.
Overview
4
4
years of professional experience
Work History
Receptionist
Zen Scalp Spa
Burbank, CA
09.2025 - Current
- Managed front desk operations, ensuring smooth check-in and appointment scheduling for clients.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained accurate client records using salon management software to enhance service delivery.
- Coordinated with team members to streamline daily operations and improve workflow efficiency.
Crystal Expert
Swarovski
Arcadia, CA
05.2024 - 08.2025
- Management recognized for delivering outstanding customer service.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
Cashier
Marshalls
Monrovia, CA
07.2022 - 04.2023
- Delivered customer service by greeting customer and answering any store inquiries
- Processed customer orders and ensured the accuracy of their purchases
- Ensured compliance with all company policies related to cash handling procedures
- Utilized problem solving skills to effectively handle difficult situations
Student Internship
City of Duarte
Duarte, CA
06.2022 - 07.2022
- Greeted guest politely and efficiently, provided information about the Teen Center facilities and programs
- Contribution to project success through effective communication and organization skills
- Sought opportunities to learn are skills and tackle challenging tasks
Student Internship
City of Duarte
Duarte, CA
01.2022 - 04.2022
- Participated in team meetings and brainstorming sessions to contribute ideas and insights
- Assisted project teams with research, data collection, and administrative tasks
- Led dance class in the instructor's absence, ensuring continuity and engagement
Education
Undergraduate -
California State University, Fullerton
Fullerton, CA05-2026
High School Diploma -
Duarte High
1565 Central Ave, Duarte, CA 9101005-2023
Skills
- HCOM 102
- Customer service
- Cash management
- Effective multi-tasking
- Collaborative teamwork
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Receptionist
Zen Scalp Spa
09.2025 - Current
Crystal Expert
Swarovski
05.2024 - 08.2025
Cashier
Marshalls
07.2022 - 04.2023
Student Internship
City of Duarte
06.2022 - 07.2022
Student Internship
City of Duarte
01.2022 - 04.2022
Undergraduate -
California State University, Fullerton
High School Diploma -
Duarte High
Awards
- Recipient of the Duarte Kiwanis Scholarship
- Active participation in Mayor's Youth Council