Meka Hutchinson
Denver,CO
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
2
2
years of professional experience
Work History
In Store Shopper
Whole Foods Market
Denver, CO
03.2022 - Current
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Worked productively with customers to meet order requirements and service expectations.
Customer Resolution Specialist I
Walmart
Atlanta, GA
10.2021 - 01.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Identified and assessed customer's needs quickly and accurately.
- Collaborated with various departments and teams to resolve customer complaints and drive customer experience.
Picker/Packer Associate
Amazon Prime Now
Atlanta, GA
11.2019 - 04.2021
- Quickly and properly wrapped and boxed products and parcel items, maintaining uniformity to meet fulfillment targets.
- Maintained safety and efficiency while loading over 100,000 pounds of packages and products into packaging equipment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Associate of Science - Healthcare
Brown Mackie College
Miramar, FL11.2013
Skills
- Administrative Oversight
- Informed Product Selections
- Analytical Approach
- Belt Conveyors
- Upbeat and Outgoing Attitude
- Customer Service
- Online Order Processing
- Merchandise Selection
- Order Reviews
- Verbal and Written Communication
Timeline
In Store Shopper
Whole Foods Market
03.2022 - Current
Customer Resolution Specialist I
Walmart
10.2021 - 01.2022
Picker/Packer Associate
Amazon Prime Now
11.2019 - 04.2021
Associate of Science - Healthcare
Brown Mackie College
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