Mekala Wadley
Soperton,GA
Summary
Committed and hardworking Front End Assistant with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Reliable employee seeking Medical Receptionist position. Offering excellent communication and good judgment.
Overview
2
2
years of professional experience
Work History
Front End Cashier Assistant
Walmart
04.2023 - Current
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
Customer Service Associate, Ecommerce Clerk
Kroger
08.2021 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Treutlen County High School
Soperton05.2022
Skills
- Customer Preferences
- Team Goals
- ID Verification
- Opening and Closing Tasks
- Billing and Payment Processing
- Purchase Needs Determination
- Great Excel Spreadsheet Functions
- Customer Satisfaction
Timeline
Front End Cashier Assistant
Walmart
04.2023 - Current
Customer Service Associate, Ecommerce Clerk
Kroger
08.2021 - 07.2022
High School Diploma -
Treutlen County High School