Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mekala Wadley

Soperton,GA

Summary

I am a committed, quick learner worker. I have had jobs of different environments and I am looking forward to hard working jobs that I can make an career. I have great customer service and it has increased over time as well as teamwork and organizational growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Front End Cashier Assistant

Walmart
04.2023 - 08.2023
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.

Customer Service Associate, Ecommerce Clerk

Kroger
08.2021 - 07.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Treutlen County High School
05.2022

Skills

  • Customer Preferences
  • Team Goals
  • ID Verification
  • Opening and Closing Tasks
  • Billing and Payment Processing
  • Purchase Needs Determination
  • Great Excel Spreadsheet Functions
  • Teamwork and Collaboration

Timeline

Front End Cashier Assistant

Walmart
04.2023 - 08.2023

Customer Service Associate, Ecommerce Clerk

Kroger
08.2021 - 07.2022

High School Diploma -

Treutlen County High School
Mekala Wadley