Mekalah Neddo
Omaha,NE
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and administration. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
2
2
years of professional experience
Work History
Registered Behavior Technician
Above And Beyond Therapy
05.2023 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Collaborated with other professionals to develop and modify individualized treatment plans.
Freelance Brand Expert
Charlotte Tilbury
07.2022 - 12.2022
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
General Manager
Beauty First
09.2021 - 07.2022
- Developed and implemented strategies to increase sales and profitability.
- Interviewed, evaluated, and hired job applicants.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Science - Psychology
University of Nebraska At Omaha
Omaha, NE05.2024
Skills
- Communications
- Educational Settings
- Relationship Building
- Leadership
- Customer Service
- Performance Improvement
Timeline
Registered Behavior Technician
Above And Beyond Therapy
05.2023 - Current
Freelance Brand Expert
Charlotte Tilbury
07.2022 - 12.2022
General Manager
Beauty First
09.2021 - 07.2022
Bachelor of Science - Psychology
University of Nebraska At Omaha