Mekela Cowart
Locust Grove
Summary
HR Supervisor and People Operations professional with 15+ years of progressive leadership experience supporting high-volume workforces. Experienced in HR operations, employee relations, performance management, onboarding, compliance, and HRIS case management. Proven record of improving audit accuracy, employee retention, and employee engagement through data-driven, solutions-focused HR practices.
HR Supervisor and People Operations professional with over 15 years of leadership experience in high-volume environments. Specializes in HR operations, employee relations, performance management, and compliance, while driving measurable improvements such as a 50% reduction in audit errors and an 18% increase in employee retention.
Overview
5
5
years of professional experience
Work History
HR Supervisor | HR Operations / People Operations
The Home Depot
Atlanta
12.2023 - Current
- Deliver front-line HR support to 250+ associates, resolving inquiries related to benefits, payroll, leave administration, scheduling, and HR policy while maintaining audit-ready documentation.
- Support employee relations and performance management, including investigations, progressive discipline, corrective action documentation, and performance improvement plans (PIPs).
- Drive measurable HR outcomes by reducing audit errors by 50%, increasing 30-day retention by 18%, and improving engagement scores from 79% to 82%.
Area Supervisor – Reverse Logistics Center
The Home Depot
12.2022 - 12.2023
- Led and supported 40+ associates in a high-demand operational environment.
- Improved operational accuracy to 98.7% and reduced processing delays by 30% through process optimization.
- Increased workforce engagement by 25% while maintaining 100% audit compliance.
Assistant Store Manager, Merchandising
The Home Depot
12.2020 - 12.2022
- Coordinated HR operations and workforce scheduling for 236 associates, ensuring staffing alignment and compliance.
- Supported employee relations, benefits inquiries, ADA accommodations, and leave concerns.
- Strengthened workforce planning and associate development during peak business periods.
Education
Master of Business Administration (MBA) - Human Resource Management
North Carolina A&T State University
Bachelor of Science - Global Management & Applied Leadership
Morris Brown College
Bachelor of Arts - Human Resources
Bellevue University
Skills
- Employee Relations & Investigations
- Progressive Discipline
- Performance Management
- PIPs
- Leave Administration (FMLA, ADA, LOA)
- Benefits Administration
- Workforce Planning
- HR Compliance
- Policy Interpretation
- HR Analytics & Reporting
- Audit Preparation & Response
- Workday
- Kronos
- UKG Workforce Dimensions
- PeopleSoft
- Microsoft Office 365
- Google Workspace
Degree
BASc
Hr Generalist Core Competencies
- Employee Relations & Investigations
- Progressive Discipline
- Performance Management
- PIPs
- Leave Administration (FMLA, ADA, LOA)
- Benefits Administration
- Workforce Planning
- HR Compliance
- Policy Interpretation
- HR Analytics & Reporting
- Audit Preparation & Response
Timeline
HR Supervisor | HR Operations / People Operations
The Home Depot
12.2023 - Current
Area Supervisor – Reverse Logistics Center
The Home Depot
12.2022 - 12.2023
Assistant Store Manager, Merchandising
The Home Depot
12.2020 - 12.2022
Master of Business Administration (MBA) - Human Resource Management
North Carolina A&T State University
Bachelor of Science - Global Management & Applied Leadership
Morris Brown College
Bachelor of Arts - Human Resources
Bellevue University