Mekensie Wiggs
Kenly,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Emergency Department Registrar
JOHSNTON HEALTHCARE
09.2016 - 07.2021
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Utilized audits and controls to accurately manage cash.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
Education
Business Administration
Skills
- Invoice Preparation
- Medical Billing
- Documentation Review
- Insurance Verification
- Data Entry
- Collaboration and Teamwork
- Cash Handling
- Patient Billing
- Problem-Solving
- Scheduling Tests and Procedures
- Customer Service
- Collecting Patient Specimens and Tests
Timeline
Emergency Department Registrar - JOHSNTON HEALTHCARE
09.2016 - 07.2021
Wilson Community College - , Business Administration