Summary
Overview
Work History
Education
Skills
Timeline
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Mekhi Johnson

Ridgewood,NY

Summary

Motivated and skilled Shift Leader and Supervisor with a proven track record in leading teams and delivering exceptional customer service. Seeking a challenging position that utilizes organizational, problem-solving, and leadership skills to contribute to the success of a dynamic organization. Handles team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner, successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.

Overview

2
2
years of professional experience

Work History

Crew Member

Trader Joe's
New York, NY
08.2023 - Current
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
  • Worked efficiently while under pressure to help the team meet tight deadlines
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff

Supervisor

Upbeet
Atlanta, GA
11.2022 - 06.2023
  • Proficiently led teams and ensured smooth operations
  • Delivered exceptional service and exceeded customer expectations
  • Motivated team members to achieve outstanding results Optimized staffing, coordinated workflow, and implemented process improvements
  • Helped over 175 customers per day
  • Evaluated customer needs and feedback to drive product and service improvements

Shift Leader

Krispy Kreme
Springfield, NJ
12.2021 - 07.2022
  • Excelled in leading teams and providing exceptional customer service
    Effectively managed operations and ensured adherence to company standards
  • Utilized strong organizational and problem-solving skills to maintain high productivity levels
  • Optimized staffing and implemented process improvements, exceeding customer expectations
  • Helped over 50 customers per day Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction

Education

High School Diploma -

Colonia High School
Colonia, NJ
06-2022

Associate of Applied Science - Business Administration

Middlesex County College
Edison, NJ

Skills

  • Leadership Skills
  • Multitasking Skills
  • Strong Communication Skills
  • Problem - Solving Skills
  • Conflict Resolution
  • Shift Checklists
  • Proficient in Microsoft Word
  • Proficient in Google Sheets
  • Proficient in Google Slides

Timeline

Crew Member

Trader Joe's
08.2023 - Current

Supervisor

Upbeet
11.2022 - 06.2023

Shift Leader

Krispy Kreme
12.2021 - 07.2022

High School Diploma -

Colonia High School

Associate of Applied Science - Business Administration

Middlesex County College

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Mekhi Johnson