Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melodie McLellan

Colorado Springs,CO

Summary

My goal is to secure a position where I may use my knowledge and skills to contribute to the company's growth strategy.

Overview

22
22
years of professional experience

Work History

Coo.

Natures Apothecary CBD
Colorado Springs, CO
12.2017 - Current
  • I started a company to help kids on the spectrum
  • When I left from (2017) Atlanta to Denver I decided to work with two manufacturers on CBD
  • I was able to give all my previous clients in our physical therapy program help with the right CBD products for kids with anxiety and sleep and other diagnosis
  • I am still in Business but with Covid I lost many Customers
  • I'm ready to be back in the work force that I am passionate about.
  • I am Self aware of cost and budgets
  • I must believe in the Product to sell it
  • Have handled 100% of everything with my company since 2017
  • I onky have my current customers
  • I have experience with conferences and I have worked with many healthcare professionals
  • Pediatricians , MD and physical therapist and speech therapist.

Customer Care Technician

Shazam Home Services
Colorado Springs, CO
08.2022 - 01.2023
  • Providing new homeowners with knowledge and care of their home maintenance

Manage trades and homeowners to complete projects.

  • Work side by side with sales, builders and contractors to ensure a happy home
  • Self preform warranty request to keep down cost for our company
  • Stay on budget and consistent numbers for success for our team
  • Won Employee of the quarter on my first full quarter with Shazam.
  • Support upper management when needed and help keep team motivated

Field Inspector

Ei Companies
Colorado Springs, CO
12.2021 - 08.2022
  • I inspect new houses
  • We do Energy inspections
  • We inspect HVAC units, appliances and more.
  • Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
  • Drafted detailed reports on findings of inspections.
  • Collaborated with cross-functional teams to address issues found during inspections, facilitating prompt resolutions.
  • Used hand tools and gauges to take measurements.
  • Supported colleagues in addressing complex issues arising from field inspections, providing expert guidance when necessary.

Physical Therapist Assistant

Unique Therapy Services
Atlanta, GA
01.2013 - 12.2017
  • Key Contributions - Provide therapy services to special needs children and adults - Identify and address patient's needs - Maintain safe environment - Teach swim lessons - Prepare lesson plans - Consult with family members and caretakers

Aquatic Director

AquaTots Swim Schools
01.2009 - 01.2013
  • Managed three Atlanta locations
  • Key Contributions - Hire and train aquatic and office staff - Manage employee schedules and oversee office operations - Negotiate resolutions for customer disputes - Maintain pools to code - Meet financial and operational goals of ownership - Manage collections of all accounts

2nd Assistant Superintendent

D. R Horton Homes
Atlanta, GA
05.2004 - 05.2009
  • Educate home owners on their new home
  • Walk new homes with management and builders and homeowners
  • Always stay on budget and schedules
  • Keep a healthy relationships with vendors and coworkers and home owners

Crew Chief

Solar Land Survey
Colorado Springs, CO
01.2002 - 06.2006
  • Daily management of survey team providing service to residential builders
  • Key Contributions - Engage with engineers and contractors in the planning phase of residential neighborhoods - Create surveys for construction - Manage and train a survey crew to properly measure and utilize survey tools - Define right of way and property boundaries - Provide layouts for roads, houses, utilities and provide final platsManager

Education

High School Diploma -

Sequoia High School
Canton, GA
05.1994

Skills

  • Excellent written
  • Excellent written and verbal communication skills
  • Field point Microsoft
  • Collections
  • Ms office
  • Maintenance
  • Food Service
  • Land surveying
  • Yardi
  • Property management
  • Office manager experience
  • Sales

Additional Information

Skills - MS Office, Yardi - Excellent written and verbal communication skills - Familiar with standard management and business practices - Maintenance management - Collections

Timeline

Customer Care Technician

Shazam Home Services
08.2022 - 01.2023

Field Inspector

Ei Companies
12.2021 - 08.2022

Coo.

Natures Apothecary CBD
12.2017 - Current

Physical Therapist Assistant

Unique Therapy Services
01.2013 - 12.2017

Aquatic Director

AquaTots Swim Schools
01.2009 - 01.2013

2nd Assistant Superintendent

D. R Horton Homes
05.2004 - 05.2009

Crew Chief

Solar Land Survey
01.2002 - 06.2006

High School Diploma -

Sequoia High School
Melodie McLellan