Melad Abdelmalak
Ashburn,VA
Summary
Data Center Operations technician.
Skilled in operating and maintaining data centers, with a comprehensive understanding of server hardware, software management, and network functions. Possess strong problem-solving skills, and the aptitude to manage multiple tasks simultaneously. operational efficiency in previous roles through process improvements and technical solutions. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
Work History
Data Center Operations Technician
MidPoint Technology Group
Columbia, Maryland
04.2023 - Current
- Maintained and monitored data center operations, including power systems, cooling systems, fire suppression systems, and physical security.
- Performed daily maintenance activities on computers, peripherals, network devices, storage devices, and other equipment.
- Maintained positive working relationship with fellow staff and management.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
- Performed backup on critical systems to protect important information.
- Troubleshot hardware and software issues related to the data center operations.
- Provided technical support during emergency situations such as outages or natural disasters.
- Monitored server performance using system utilities to ensure optimal operation.
Data Center technician
KCI
Sparks, Maryland
08.2020 - 04.2023
- Monitored data center environment to ensure optimal performance and reliability of equipment.
- Maintained accurate records of all assets within the data center including physical inventory checks.
- Installed new servers, switches and other equipment in the data center following best practices.
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Maintained positive working relationship with fellow staff and management.
- Created detailed documentation for all changes made in the data center environment.
Education
High school diploma -
2023 - CompTIA Security + Certified
CompTIA Security +
Skills
- System monitoring
- UPS systems
- Hardware maintenance
- Networks
- Operating systems
- Troubleshooting
- Security
- Privacy
- Strong communication
- Quick learner
- Cabling Installation and Maintenance
- Data Center Rack Builds
- Cable Testing and Troubleshooting
- Infrastructure upgrades
- Documentation
- Preventive maintenance
- Safety compliance
- Security protocols
- Data center infrastructure
- Backup management
- Power distribution
Timeline
Data Center Operations Technician
MidPoint Technology Group
04.2023 - Current
Data Center technician
KCI
08.2020 - 04.2023
High school diploma -
2023 - CompTIA Security + Certified
CompTIA Security +