Melaia Norton
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Supervisor / Assistant Store Manager TEMP
Bath and body works
07.2022 - Current
- Supervised staff of 10-20 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Recruited and trained new employees to meet job requirements.
- Coached, mentored and trained team members in order to improve their job performance.
Data Entry Clerk
National Product Sales, Inc. (NPS)
12.2021 - 04.2022
- Inputted data into various software programs accurately and efficiently.
- Entered large volumes of information into spreadsheets quickly and accurately.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Keyholder Manager
Bath and Body work
07.2021 - 12.2021
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Directed and supervised staff performance.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Logistics Temp
Salt Lake county Health, department
10.2020 - 07.2021
- Supplied COVID medical supplies to different locations in local area.
- Delivered supplies to customers on time and in excellent condition.
- Loaded and unloaded supplies from vehicle by hand to customers.
- Performed scheduled inventory counts and supply audits.
Education
Highschool diploma -
West High School
06-2018
Skills
- Schedule Development
- Operations Management
- Policy Enforcement
- Staff Development
- Goal-Oriented
- Training and Mentoring
- Strong Problem Solver
- Sales Proficiency
- Good Communication Skills
- Team Player
- Results-Oriented Mindset
- Daily Reporting
- Store Maintenance
- Customer Service
- Employee Scheduling
- Staff Training and Development
Languages
English
Native/ Bilingual
Tagalog
Elementary
References
References available upon request.
Timeline
Supervisor / Assistant Store Manager TEMP
Bath and body works
07.2022 - Current
Data Entry Clerk
National Product Sales, Inc. (NPS)
12.2021 - 04.2022
Keyholder Manager
Bath and Body work
07.2021 - 12.2021
Logistics Temp
Salt Lake county Health, department
10.2020 - 07.2021
Highschool diploma -
West High School
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