Melaina Chaddick
Sulphur,LA
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
1
1
Certification
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Utility Clerk
City of Sulphur
Sulphur, Louisiana
06.2021 - Current
- Processed utility payments and updated billing records for City of Sulphur customers.
- Assisted residents with account questions, service requests, and payment issues.
- Reviewed utility account information for accuracy and billing corrections.
- Entered meter readings and adjusted customer billing data in city systems.
- Responded to phone calls and emails with clear, courteous customer service.
- Maintained confidential customer records and handled daily clerical duties.
Utility Clerk
City of Sulphur
Sulphur
05.2017 - 02.2020
- Processed utility payments and updated billing records for City of Sulphur customers.
- Reviewed utility account information for accuracy and billing corrections.
- Assisted residents with account questions, service requests, and payment issues.
Education
Bachelor of Science - Management And Administration
Louisiana State University- Shreveport
Shreveport, LA 08.2021 - 05.2024
Skills
- Customer service
- Clerical support
- Confidential records
- Attention to detail
- Clear communication
- Problem solving
- Time management
- Interpersonal relations
- Organizational proficiency
- Confidentiality
- Administrative support
Certification
- Business Fundamentals
- Microsoft Word
Timeline
Bachelor of Science - Management And Administration
Louisiana State University- Shreveport
08.2021 - 05.2024
Utility Clerk
City of Sulphur
06.2021 - Current
Utility Clerk
City of Sulphur
05.2017 - 02.2020