MELAINA GALIATSATOS
North Granby,USA
Summary
Dynamic administrative professional with proven leadership and interpersonal skills, honed at DHR Global. Expert in spreadsheet management and calendar coordination, I excel in enhancing team collaboration and communication. Recognized for producing engaging newsletters and maintaining data integrity, I thrive in fast-paced environments while ensuring optimal time management and operational efficiency.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
DHR Global
Granby, Connecticut
10.2024 - Current
- Coordinated scheduling for four corporate team members, ensuring optimal time management and meeting alignment.
- Produced a monthly research team newsletter, showcasing achievements to enhance engagement and visibility.
- Developed compelling graphics and layouts for presentations, supporting effective communication.
- Maintained an Excel tracker for active searches, monitoring progress and ensuring accurate status reports.
- Conducted monthly database audits to uphold data integrity and compliance with internal standards.
Crew Member
Wayback Burgers
Granby/East Windsor, CT
12.2020 - 10.2024
- Delivered exceptional customer service by greeting guests and ensuring order accuracy.
- Prepared menu items according to company standards, ensuring quality and consistency.
- Operated point-of-sale systems efficiently, managing cash and card transactions accurately.
- Maintained a clean work environment while adhering to food safety and sanitation guidelines.
- Prepared fresh ingredients and stocked stations to support efficient service operations.
- Assisted with inventory management and restocking to streamline daily operations.
- Collaborated with team members to achieve service goals and fulfill orders promptly.
Baker/Cashier
Dunkin'
East Granby, CT
12.2020 - 08.2021
- Managed daily store operations, ensuring optimal customer experiences through effective opening procedures and storefront setup.
- Prepared and baked various pastries, adhering to brand standards for quality and consistency.
- Provided exceptional service as cashier, accurately handling transactions and fostering positive customer interactions.
- Took and fulfilled customer orders promptly, prioritizing satisfaction while adhering to food safety guidelines.
- Cross-trained in multiple store roles, enhancing operational flexibility and team support.
Food Expeditor
At the Barn
Granby, CT
01.2018 - 08.2021
- Coordinated communication between kitchen staff and servers to ensure timely order delivery.
- Verified food quality, presentation, and temperature before dispatching dishes to guests.
- Managed order flow during peak hours to enhance efficiency and reduce delays.
- Organized and prioritized tickets to facilitate smooth kitchen operations.
- Resolved order discrepancies and addressed special requests promptly.
- Maintained cleanliness and organization of expediting station in compliance with health standards.
- Supported team collaboration to improve guest satisfaction and dining experience.
Campground Event Staff
High Meadow Resort
North Granby, CT
05.2019 - 08.2019
- Engaged in professional development workshops focused on youth counseling strategies.
- Maintained accurate records of attendance, logs, incident reports, and evaluations.
- Modeled effective communication practices when interacting with parents and faculty.
- Managed various event booths and oversaw kitchen operations during events.
- Encouraged positive behavior management techniques to ensure a safe environment.
Education
Bachelor of Arts - Criminology
Eastern Connecticut State University
Windham, CT05.2024
Skills
- Leadership and interpersonal skills
- Team collaboration and effective communication
- Attention to detail and adaptability
- Administrative and email management
- Spreadsheet and database management
- Positive attitude and multitasking ability
- Calendar and time management
- Problem solving
Extracurricular Activities
- Husky Volleyball Club
- W.O.W. (Women on the Way)
- Spanish Honors Society
Awards
- Eastern Connecticut State University Dean's List
- Connecticut State Seal of Biliteracy
- National Academy of Future Physicians and Medical Scientists Award of Excellence
Timeline
Administrative Assistant
DHR Global
10.2024 - Current
Crew Member
Wayback Burgers
12.2020 - 10.2024
Baker/Cashier
Dunkin'
12.2020 - 08.2021
Campground Event Staff
High Meadow Resort
05.2019 - 08.2019
Food Expeditor
At the Barn
01.2018 - 08.2021
Bachelor of Arts - Criminology
Eastern Connecticut State University