Melaine romero
Orlando,FL
Summary
Energetic and customer-focused individual with over 5years of experience in fast paced dining environments. Proven ability to deliver exceptional service, manage multiple tables efficiently, and ensure customer satisfaction. Skilled at collaborating with team members to enhance overall performance. Ready to bring my energy and skills to a new challenges, conditions, and team.
Overview
4
4
years of professional experience
Work History
Runner
Ava Mediterraegean
11.2023 - Current
- Assisting servers in managing guest request and inquiries to enhance dining experience.
- Efficiently delivering food and beverages to guest, ensuring accuracy and presentation to expectations.
- Collaborating with kitchen staff to maintain timely service during peak hours.
- Provided exceptional customer service to guests in a high-energy and fast-paced restaurant environment.
Server
Hooters
02.2021 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained cleanliness and organization of tables, dining areas, and server stations to uphold a professional and inviting atmosphere.
- Trained new servers on Hooters service standards and menu knowledge
Bottle girl
Utopia
12.2021 - 03.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Demonstrated strong multitasking skills by balancing multiple tasks such as serving drinks, clearing tables, and assisting colleagues
- Balanced attention between multiple tables simultaneously with great customer service
Education
A.A -
Valencia College
Orlando, FL06-2018
High school or equivalent -
Lake Nona High
Orlando, FL05.2015
Skills
- POS system
- Proficiency
- Engaging personality
- Detail oriented
- Quick learner
- Problem solving
- Hospitality service expertise
- Menu Memorization
Languages
Spanish
Native or Bilingual
Timeline
Runner
Ava Mediterraegean
11.2023 - Current
Bottle girl
Utopia
12.2021 - 03.2023
Server
Hooters
02.2021 - 10.2024
High school or equivalent -
Lake Nona High
A.A -
Valencia College
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