Melanda Herrera
Grantsville,MD
Summary
Energetic leader promotes 1 years of industry experience with superior record of accomplishment. Ambitious and highly motivated Case Manager surpasses demanding objectives and achieves or exceeds set goals. Knowledgeable Case Manager experienced in coordinating care for substance abuse and mental health individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Matr Behavioral Health
Murray, UT
08.2021 - 08.2022
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
Peer Support Specialist
Matr Behavioral Health
Murray, UT
05.2020 - 08.2022
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Director
Matr Behavioral Health
Murray, UT
05.2020 - 04.2022
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT05.1995
Skills
- Resource Identification
- Case Needs Assessment
- Intervention Plans
- Performance Tracking
Certification
Certifies Peer Support
Case Manager
Timeline
Case Manager
Matr Behavioral Health
08.2021 - 08.2022
Peer Support Specialist
Matr Behavioral Health
05.2020 - 08.2022
Director
Matr Behavioral Health
05.2020 - 04.2022
High School Diploma -
Taylorsville High School
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