Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Manager

Melani Garcia

Rockford,IL

Summary

Resourceful student with background in efficiently completing tasks and maintaining high productivity levels. Skilled in time management, critical thinking, and problem-solving. Excel at communication, teamwork, and adaptability, ensuring successful collaboration and project completion in diverse environments.

Overview

4
4
years of professional experience

Work History

Manager

Mary’s Market
07.2021 - Current
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Led a team of employees, ensuring high productivity and excellent customer service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Monitored staff performance and addressed issues.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Nursing

Rock Valley College
Rockford, IL

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Clear communication
  • Task delegation

Accomplishments

> CNA certification

Languages

Spanish
Native or Bilingual

Timeline

Manager

Mary’s Market
07.2021 - Current

Nursing

Rock Valley College

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Melani Garcia