Melani L Thomas
Robertsdale
Summary
Pursuing an employment opportunity with a company that will effectively utilize my skills, experience and education.
Overview
34
34
years of professional experience
Work History
Bookkeeper
Buc-ee’s
Robertsdale, AL
04.2023 - Current
- Managed daily financial transactions and reconciled accounts to ensure accuracy.
- Prepared monthly financial statements, highlighting variances and trends for management review.
- Oversaw payroll processing, ensuring timely and accurate employee compensation.
- Implemented new bookkeeping software, improving data entry efficiency and reporting capabilities.
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Boosted efficiency, implemented digital filing system for receipts and invoices.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
Automotive Title Administrator
TERRY THOMPSON CHEVROLET INC
06.2019 - 04.2023
- Daily functions includes completing titles and other legal documents to upload to State of Alabama title system and out of state title paperwork
- Processing bills of sale for wholesale and dealer transfer of vehicles including issuing of checks for incoming and outgoing sales
- Communication with customers via phone, email and face to face
Patient Accounts Clerk
INFIRMARY HEALTH CLINICS
09.2009 - 06.2019
- Daily functions included insurance billing, contacting payers to review claims and speaking with clinic staff.
- Provide training to new employees in registration and customer service procedure.
- Processing payments received from patients
Customer Service Representative
BLUE CROSS BLUE SHIELD OF ALABAMA
08.1992 - 06.2009
- Answered incoming calls from contract holders, provided claims and benefits information and submitted electronic payments for premiums
- Daily functions included maintaining policies and procedures, ensured compliance related to Health Insurance Portability and Accountability Act (HIPAA) privacy rules and resolved customer conflict
- Assisted customers that visited the office
Education
High School Diploma -
Satsuma High School
Satsuma, ALProfessional Secretarial -
Coastal Training Institute
MobileSkills
- Bookkeeping
- Accounting and bookkeeping
- Invoice processing
- Bookkeeping software
- Advanced computer skills
- Transaction entry
- Attention to detail
- Microsoft office
- Data entry
- Data entry and 10-key
- Word processing
SUMMARY OF QUALIFICATIONS
- Experienced Customer Service Representative
- Experienced in Microsoft Word, Microsoft Office, Excel
- Proficient in Outlook Express, Ten-Key and facsimile
- Detail oriented with minimal supervision
Timeline
Bookkeeper
Buc-ee’s
04.2023 - Current
Automotive Title Administrator
TERRY THOMPSON CHEVROLET INC
06.2019 - 04.2023
Patient Accounts Clerk
INFIRMARY HEALTH CLINICS
09.2009 - 06.2019
Customer Service Representative
BLUE CROSS BLUE SHIELD OF ALABAMA
08.1992 - 06.2009
High School Diploma -
Satsuma High School
Professional Secretarial -
Coastal Training Institute