Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance. Effective at operating within regulations and department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.