Willie Torres
Amityville,NY
Summary
Energetic ophthalmic technician eager to secure a professional role in a practice. Skilled in testing and measuring eye functions to assist ophthalmologists in treating and diagnosing eye diseases and disorders. Great problem-solving and time management skills with the ability to show compassion when dealing with patients.
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
OCLI
Oceanside, New York
09.2024 - Current
- Managed patient intake, ensuring accurate medical history documentation.
- Performed visual acuity tests, tonometry, refraction and other vision tests.
- Maintained cleanliness and organization of examination rooms and equipment.
- Performed administrative tasks such as filing documents, answering phones.
Patient Resolution Specialist
HBCS
New Castle, DE
03.2022 - 04.2024
- Created reports on the status of outstanding cases and communicated results to management team members.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone.
- Provided customer service support to patients who had questions about their bills or payments due.
- Reviewed insurance claims for accuracy and completeness, ensuring that all required information was present.
Medical Courier
Sunrise Medical Laboratories
Hicksville , NY
03.2018 - 12.2021
- Ensured timely pick up and delivery of packages within designated time frames.
- Adhered to HIPAA regulations when handling sensitive materials.
- Maintained detailed logs of all deliveries including dates, times, locations.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Education
Some College (No Degree) - Medical Billing & Coding
DeVry University
Downers Grove, ILSkills
- Organizational Skills
- Excellent Communication
- Teamwork and Collaboration
- Positive and professional
- Flexible and Adaptable
- Bilingual - Spanish
Timeline
Ophthalmic Technician
OCLI
09.2024 - Current
Patient Resolution Specialist
HBCS
03.2022 - 04.2024
Medical Courier
Sunrise Medical Laboratories
03.2018 - 12.2021
Some College (No Degree) - Medical Billing & Coding
DeVry University
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