Aleah Hall
Mount Olive,NC
Summary
Motivated and Enthusiastic people person with Strong Leadership abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Ophthalmic Technician
Joann Todd and associates
Mount Olive, NC
12.2023 - Current
- Optimized clinical efficiency by calibrating ophthalmic instruments regularly to ensure accurate readings during exams.
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Streamlined office workflow by efficiently managing patient schedules, appointments, and medical records.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
Logistics Coordinator
Uchiyama Manufacturing America
Goldsboro, NC
06.2023 - 12.2023
- Overseeing all aspects of company's supply chain, from preparation to transportation to delivery.
- Built orders through EDI system.
- Established effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Streamlined inventory management for reduced waste and improved cost control.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Improved order accuracy through meticulous data entry and verification processes.
- Implemented warehouse organization system that increased storage capacity and accessibility.
Remote Patient Service Representative
CALLNET
Wilmington, NC
03.2022 - 06.2023
- Remote/Call Center environment, and high call volume.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Handled customer service inquiries in person, via telephone and through email.
- Built and maintained positive working relationships with patients and staff.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Entered patient demographic and insurance data into electronic medical record system.
Cashier/Customer Service
Walmart
Clinton, NC
10.2021 - 03.2022
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Representative
Lowe's Home Improvement
Clinton, NC
05.2021 - 10.2021
- Welcome customers, provide assistance and respond to their concerns in person and via telephone
- Train newly hired cashiers on accounting procedures and company policies
- Supervise checkout stations on regular basis
- Manage store operations in the absence of Store Manager
- Maintain the checkout area clean, safe and organized
- Evaluate performance of cashiers and provide encouraging feedback
- Ensure customer transactions are processed promptly and accurately
- Ensure cash associates follow accounting policies, safety procedures and customer service standards
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Customer Service Desk
Lowe's
Lima, OH
06.2019 - 03.2020
- Welcome customers, provide assistance and respond to their concerns in person and via telephone.
- Manage customer transactions both cash and card payments
- Train newly hired cashiers on accounting procedures and company policies
- Supervise checkout stations on regular basis
- Manage store operations in absence of Store Manager
- Maintained checkout area clean, safe and organized
- Evaluate performance of cashiers and provide encouraging feedback
- Ensure customer transactions are processed promptly and accurately
Lead Cashier/Supervisor
Lowe's Home
Clinton, NC
08.2018 - 06.2019
- Evaluated performance of cashiers and provide encouraging feedback
- Ensure customer transactions are processed promptly and accurately
- Ensure cash associates follow accounting policies, safety procedures and customer service standards
- Created a welcoming atmosphere for customers.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
Education
High school diploma -
Lima Senior High School
Lima, OH 08.2010 - 06.2014
Skills
Cash Handlingundefined
Certification
Driver's License
Timeline
Ophthalmic Technician
Joann Todd and associates
12.2023 - Current
Logistics Coordinator
Uchiyama Manufacturing America
06.2023 - 12.2023
Remote Patient Service Representative
CALLNET
03.2022 - 06.2023
Cashier/Customer Service
Walmart
10.2021 - 03.2022
Customer Service Representative
Lowe's Home Improvement
05.2021 - 10.2021
Customer Service Desk
Lowe's
06.2019 - 03.2020
Lead Cashier/Supervisor
Lowe's Home
08.2018 - 06.2019
High school diploma -
Lima Senior High School
08.2010 - 06.2014
Driver's License
CPR Certification
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