Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Adado

Clio ,MI

Summary

Driven Billing/Credit Resolution Specialist with a proven track record at Trinity Health, mastering Medicare/Medicaid billing and refining problem-solving aptitude. Excelled in team leadership at Progressive Cardiology, enhancing workflow efficiency Skilled in multitasking and attention to detail, I bring a blend of interpersonal skills and technical prowess to exceed employer expectations.

Overview

20
20
years of professional experience

Work History

Billing/Credit Resolution Specialist II

Trinity Health
03.2023 - 08.2024

Processes and cancelled claims using EPIC

Pull EOB's from PNC to correctly balance with patient accounts post adjustments as needed.

Specialized in Medicare and Medicaid billing.

Maintain weekly Medicare reports to verify Medicare claims are processed correctly without any outstanding balances to Medicare.

Sent Medicare quarterly 838 reports to Medicare.

Refunded payers by check due to over payments when required.

Navigate many functions in payer websites, check eligibility, cancel claims, verify copay and verify claim status.

Mail patient letters regarding COB issues.



Biller/Team Lead/Front Desk

Progressive Cardiology
10.2004 - 03.2023

Trained new employees.

Data entry of billing to include coding,

Verified insurance.

Authorized all procedures for office inpatient and out patient inpatient procedures.

Verify Medical necessity of procedures.

Responsible for the daily workflow of front office.

Worked Front end edits and denials.

Sent appeals to insurance companies on denied procedures as needed.

Answered phones

Scanned documents into EMR system Amazing charts and EBIX.

Education

High School Diploma -

E.A. Johnson Memorial H.S.
Mount Morris, MI
06.1994

Skills

  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational Skills
  • Interpersonal Skills
  • Problem-solving aptitude

Timeline

Billing/Credit Resolution Specialist II

Trinity Health
03.2023 - 08.2024

Biller/Team Lead/Front Desk

Progressive Cardiology
10.2004 - 03.2023

High School Diploma -

E.A. Johnson Memorial H.S.
Melanie Adado