Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Adair

Orange,TX

Summary

Dynamic professional with a proven track record in, excelling in strategic account management and exceeding sales targets. Skilled in CRM tools and adept at problem-solving, Adept at fostering ongoing client relationships and driving repeat business through effective communication and teamwork. Recognized as a 10-year President's Club Winner for outstanding performance.

Overview

25
25
years of professional experience

Work History

Para Accountant

Shupp CPA
08.2023 - Current
  • Supported company productivity initiatives by effectively managing a high volume of daily transactions while maintaining attention to detail.

Managing Partner

Sign It Right, Inc.
12.2015 - 06.2020
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Grew the company to 1.3 million in revenue within 18 months.
  • Established and implemented business procedures and process improvements.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.

Major Account Executive

ASI Business Solutions
08.2013 - 08.2015
  • Actively participated in industry events and conferences, networking with potential clients to uncover new business opportunities.
  • Maintained detailed records of all major account activities in CRM system, ensuring accurate tracking and reporting for upper management review.
  • Coordinated with technical teams to address client inquiries or concerns, ensuring swift resolution of any issues that arose during project implementation stages.
  • Exceeded monthly revenue budget of $120,000 consistently.

Major Account Manager

Denitech Corporation (Xerox Company)
06.2005 - 09.2012


  • Conducted regular account reviews to identify areas for improvement and proactively address potential issues, maintaining high levels of customer satisfaction for current clients.
  • Exceeded annual sales targets through diligent pipeline management and strategic planning efforts.
  • Grew new customer relationships and revenue through referrals and community involvement.
  • 10 year President's Club Winner

Waitstaff Manager

Pappas Restaurants, Inc.
08.2000 - 05.2005
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.

Education

Business - Major Business Minor Music

University of North Texas
Denton, TX

Skills

Computer Skills

Microsoft Office Suite: Word, Powerpoint, Excellent MS Excel abilities: Pivot tables, data analysis, and market trends

CRM tools (Salesforce, Zendesk, HubSpot)

Problem-solving

Teamwork

Time Management

Timeline

Para Accountant

Shupp CPA
08.2023 - Current

Managing Partner

Sign It Right, Inc.
12.2015 - 06.2020

Major Account Executive

ASI Business Solutions
08.2013 - 08.2015

Major Account Manager

Denitech Corporation (Xerox Company)
06.2005 - 09.2012

Waitstaff Manager

Pappas Restaurants, Inc.
08.2000 - 05.2005

Business - Major Business Minor Music

University of North Texas
Melanie Adair