Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Timeline
Generic

Melanie Almendarez

Downey,CA

Overview

2
2
years of professional experience
1
1
Certification

Work History

Scribe / Front & Back Office

LA Endocrine Care
Long Beach , CA
05.2023 - Current
  • Documented patient histories, diagnoses, treatments, and procedures in EMR while adhering to HIPAA guidelines.
  • Transcribed physician orders accurately and managed tests, scans, and other orders.
  • Scheduled, confirmed, and followed up on patient appointments; processed payments and maintained files.
  • Greeted patients and visitors professionally and verified demographic information at check-in and check-out.
  • Answered and directed multi-line phone calls, processed inquiries, and relayed messages promptly.
  • Resolved customer service issues with professionalism and efficiency.
  • Assisted with administrative tasks, including filing, faxing, and copying documents.
  • Updated providers on changes in patient status or medical history.
  • Prepared charts for new patients and verified insurance coverage for procedures.

Education

High School Diploma -

Mayfair High School
Lakewood, CA
06-2023

Bachelor of Science - Cellular And Molecular Biology

California State University, Fullerton
Fullerton, CA

Skills

  • Bilingual: Fluent in Spanish
  • Electronic Health Records (EHR/EMR) Management
  • Patient-Focused Care & Documentation
  • Appointment Scheduling & Patient Callbacks
  • Chart Organization & Vital Sign Recording
  • Telephone Etiquette & Professional Communication
  • Adaptability in Fast-Paced Environments
  • Basic Life Support (BLS) Certified
  • Quick Problem Solver & Healthcare Ethics

Certification

  • Certified Nurse Assistant, 8/2024

Languages

Spanish
Native/ Bilingual

Affiliations

Volunteer, Los Angeles General Medical Center
Spring 2023 – Present

  • Volunteered in the OB/GYN, Postpartum, and Labor & Delivery departments, assisting patients and staff with various tasks.
  • Facilitated the Future Healthcare Leaders Program (Summer 2024), guiding high school students through specialty rotations to explore medical career paths.
  • Collaborating on partnership programming between LMSA of USC Keck School of Medicine and Los Angeles General Medical Center, focusing on design and coordination.

Enjoy Traveling, spending time with family, and going to concerts.

Accomplishments

  • Revived the Latino Medical Student Association at CSUF with National LMSA Affiliation, Fall 2024, President

Timeline

Scribe / Front & Back Office

LA Endocrine Care
05.2023 - Current
  • Certified Nurse Assistant, 8/2024

High School Diploma -

Mayfair High School

Bachelor of Science - Cellular And Molecular Biology

California State University, Fullerton

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Melanie Almendarez