Melanie Bove
Orlando,FL
Summary
Detail-oriented Medical Assistant passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
5
5
years of professional experience
Work History
Care Coordinator
Caremax Medical Centers
Orlando, FLORIDA
11.2022 - Current
- Responded promptly to inquiries from patients regarding their care plans
- Conducted initial assessments and evaluations of patient's needs
- Assisted in the development of discharge plans for clients transitioning out of care programs
- Responded promptly to inquiries from patients regarding their care plans.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition
- Scheduled appointments for clients with appropriate medical specialists
- Actively participated in staff meetings discussing best practices in patient care coordination
- Supported clients during hospital admissions and discharges.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge provider.
- Documented activities and recorded information in EMR system.
Medical Assistant
DNF
Orlando, FLORIDA
05.2019 - 11.2022
- Cleaned and maintained medical equipment following procedures and standards
- Collaborated with local pharmacies to resolve and clarify issues with patient medication
- Registered new patients into practice management software program accurately entering demographic information
- Measured vital signs and took medical histories to prepare patients for examination
- Prepared treatment rooms for patient examinations
- Communicated with pharmacies for prescription refills on behalf of supervising physician
- Scheduled appointments for patients via phone and in person
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Assisted back office patient processes to reduce office wait times
- Explained treatment procedures and physicians' instructions
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing,and other diagnostic tests as requested by the physician.
Education
Medical Assistant Certification -
IT of Central Florida
01.2019
Skills
- Documentation
- Organizational Skills
- Case Management
- Patient Education
- Interdepartmental Collaboration
- Insurance Practices
- Progress Monitoring
- Organizational Standards
Languages
- Spanish, Professional
- English, Professional
Timeline
Care Coordinator
Caremax Medical Centers
11.2022 - Current
Medical Assistant
DNF
05.2019 - 11.2022
Medical Assistant Certification -
IT of Central Florida