MELANIE BROWN
Frederick,MD
Summary
Education and client support professional dedicated to enhancing the educational experience for children and families. Focused on individualized strategies, effective communication, and fostering inclusive environments while managing daily operations and addressing diverse needs.
Overview
20
20
years of professional experience
Work History
RESOURCE SUPPORT
Head Start of Washington County
Hagerstown, MD
02.2026 - Current
- Serve as a front-line support resource for children, parents, teachers, and staff in a busy educational environment.
- Provide individualized support to children with developmental, behavioral, and special needs.
- Communicate professionally with parents and families, responding to questions, concerns, and individual needs.
- Assisted teachers with classroom operations and organization to enhance daily instructional activities.
- Prepare materials and activities and maintain an organized, welcoming environment.
- Supported health, nutrition, child development, and parent involvement initiatives to foster a holistic educational environment.
- Delivered important updates to teachers and staff regarding student needs and progress. to teachers and staff to facilitate timely and effective follow-up on student needs.
- Work effectively with individuals from diverse cultural, socioeconomic, and family backgrounds.
- Follow established policies and standards while maintaining professionalism and confidentiality.
ABA ONE-ON-ONE SPECIALIST
Behavioral Frameworks
Rockville, MD
11.2025 - 02.2026
- Delivered individualized behavioral and educational support across classroom, home, and community settings, enhancing client engagement.
- Communicated with families, educators, and team members regarding client needs and progress.
- Facilitated structured activities, communication, daily routines, and functional skills, promoting client independence and skill development.
- Adapted activities and approaches to meet individual needs and abilities.
- Partnered with families and educational professionals to ensure consistent support, fostering improved client outcomes.
IN-HOME CARE PROVIDER
HomeCare
Irvine, CA
03.2023 - 06.2025
- Delivered personalized support to clients and families, enhancing overall satisfaction and care experience.
- Engaged with families to discuss schedules, needs, and concerns, ensuring alignment on client well-being.
- Coordinated transportation and appointments, facilitating client access to essential services and resources.
- Promoted independence while providing dependable, compassionate support.
- Responded to changing needs and concerns while maintaining professionalism and confidentiality.
- Managed multiple daily responsibilities while maintaining organization and attention to detail.
ASSISTANT DIRECTOR
Bel-Air Christian Preschool
Anaheim, CA
03.2007 - 10.2019
- Managed daily administrative and operational activities for a busy preschool serving children and families.
- Managed financial and administrative records with precision, ensuring compliance and facilitating smooth operations.
- Ensured compliance with health, safety, and regulatory requirements.
- Developed educational programs supporting children's social, emotional, physical, and developmental needs.
- Trained and supported staff, providing guidance to improve service quality and address inquiries effectively.
- Served as primary contact for families, effectively resolving questions and concerns to enhance family engagement.
- Coordinated schedules, activities, records, and administrative responsibilities.
- Worked with families from diverse backgrounds and adapted communication to meet individual needs.
FACILITIES MANAGER
South Coast Children's Society
Costa Mesa, CA
10.2019 - 03.2023
- Managed daily operations of residential facility, coordinating needs of clients, families, and staff to ensure smooth functioning.
- Ensured operations followed established policies, procedures, and regulatory requirements.
- Maintained accurate client and facility records, ensuring compliance with regulatory requirements and facilitating effective service delivery.
- Coordinated healthcare appointments, schedules, daily routines, and services.
- Acted as primary contact for families, addressing questions and concerns while providing timely updates to enhance communication.
- Developed training materials and assisted with staff onboarding and development.
- Used communication and problem-solving skills to address client and operational concerns.
Education
COLLEGE OF THE CANYONS
Santa Clarita, CA08-1986
Skills
- Child Development Support
- Behavioral Support
- Student/Client Services & Resource Navigation
- Administrative & Organizational Skills
- Customer Service & Communication
- Problem-Solving & Critical Thinking
- Diversity and inclusion
Timeline
RESOURCE SUPPORT
Head Start of Washington County
02.2026 - Current
ABA ONE-ON-ONE SPECIALIST
Behavioral Frameworks
11.2025 - 02.2026
IN-HOME CARE PROVIDER
HomeCare
03.2023 - 06.2025
FACILITIES MANAGER
South Coast Children's Society
10.2019 - 03.2023
ASSISTANT DIRECTOR
Bel-Air Christian Preschool
03.2007 - 10.2019
COLLEGE OF THE CANYONS