Melanie Castellano Alonso
Lupe Tortilla
Hosuton,TX
1
Certification
2
years of professional experience
Psychology Undergrad Student and adaptable Dining Room Coordinator with expertise in bilingual communication and environmental monitoring. Recognized for problem-solving abilities and commitment to guest satisfaction.
Work History
To-Go Server
10 Months- Processed to-go orders, verifying modifications, packaging, and special instructions for carryout guests.
- Presented takeout orders with condiments, utensils, and beverages for efficient off-premise service.
- Communicated menu details and allergy concerns clearly to support accurate guest ordering decisions.
Dining Room Coordinator
1 Year 9 Months- Coordinate the flow of the dining room to maintain an organized and efficient environment.
- Conduct rounds approximately every 15 minutes to monitor activity and identify the needs of the dining room.
- Communicate with kitchen staff regarding the status of the dining room and changing needs on the floor.
- Handle guest complaints and concerns professionally while finding appropriate solutions.
- Work closely with team members to maintain smooth daily operations.
Education
Bachelor of Science - Psychology
Skills
Fluent in English and Spanish
Problem-solving
Teamwork and collaboration
Environmental monitoring and awareness
Fast learner
Compassionate and people-oriented
Certification
Basic Life Support (BLS) Certification
Timeline
To-Go Server
Lupe Tortilla
12.2025 - 10.2026Read More
Dining Room Coordinator
Lupe Tortilla
01.2025 - CurrentRead More
University of Houston
Bachelor of Science from Psychology
Read More