Melanie Coreas Sorto
Norcross,GA
Summary
Hardworking professional that offers hospitality experience and enthusiasm for helping others.
Familiar with POS systems and providing guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Psi Media & Fulfillment
05.2024 - 08.2024
- Verified accuracy of incoming and outgoing shipments.
- Assembled packages and products according to customer specifications.
- Inspected packages for proper labeling prior to loading.
- Reported any damaged or defective items to supervisor immediately upon discovery.
- Recorded daily shipping and receiving activities into computerized database System
Host
J Alexander’s
12.2023 - 04.2024
- Maintained cleanliness of area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables
Team Member/ Trainer
Chic-Fil-A
08.2022 - 07.2023
- Modified requested menu items in POS system to customize orders.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Performed opening and closing duties such as cleaning work areas and restocking shelves.
- Operated cash registers to process customer payments efficiently.
- Greeted customers in a friendly manner and took orders accurately.
Education
Certification - Medical Assisting
Lincoln Technical Institute
Marietta, GAMcClure Health Science High School
Duluth, GA05.2024
Skills
- Communication
- CPR/First-aid Certified
- [spanish] translation
- POS System operation
- Self-Directed
- Flexible and adaptable
- Relationship building
- Customer service
- Telephone reception
- Professional appearance
- Strong interpersonal skills
- POS software
Timeline
Packing, Shipping, and Receiving Assembler
Psi Media & Fulfillment
05.2024 - 08.2024
Host
J Alexander’s
12.2023 - 04.2024
Team Member/ Trainer
Chic-Fil-A
08.2022 - 07.2023
Certification - Medical Assisting
Lincoln Technical Institute
McClure Health Science High School