Melanie Corona
Buena Park,CA
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
Work History
Account Executive
AT&T
04.2022 - Current
- Drive sales focus and initiatives to positively impact voice targets, increase traffic and overall market share growth
- Executelocalgrassrootsinitiativestoauthenticallyintegratewithinthecommunityandgenerateconsumer and business leads
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Identify sales trends in Retail locations to measure success and create an action plan to address opportunities
- In partnership with the Business team, identifies sales opportunities and builds relationships within business accounts to increase market share of mobility services
- Presents AT&T products, services, plan to individuals within the business
- Partner with key stakeholders to strategize and execute on program initiatives
Retail Store Manager
AT&T
02.2021 - 04.2022
- Meet assigned sales performance and profitability criteria
- Develop, implement and monitor a store prospecting plan to increase sales
- Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results
- Exhibit a high level of leadership presence within all aspects of the business and other internal departments
- Analyze various business reports for trend analysis and strategic planning purposes
- Effectively manage a team of retail store employees, including coaching, administering discipline, etc.
Assistant Store Manager
AT&T
10.2018 - 02.2021
- Oversees the overall daily operation of a retail store
- Responsibilities include supervising store employees, coaching and developing employees to succeed, hiring, firing, discipline, staffing, and scheduling of employees
- Manages employees to ensure customer satisfaction
- Oversees the maintenance of inventories at adequate levels, directs the promotion of sales, and supervises the maintenance of the appearance of the store
- Completes accounting and reports associated with sales transactions
- Oversees store product inventory
Retail Sales Consultant
AT&T
06.2016 - 10.2018
- Meets sales objectives for phones, services, and accessories
- Handles all administrative aspects of the sale including: product knowledge of new wireless and home products
- Maintains knowledge of competitive offers and provides critical market feedback to the Store Manager regarding local competition and product/service needs
- Handles service inquiries from customers
Education
Bachelor of Arts - Human Resources
California State University - Fullerton
Fullerton, CA05.2026
Associates Degree -
Orange Coast College
Costa Mesa, CAHigh School Diploma - undefined
Cypress High School Cypress
Skills
- Leadership Expert
- Adaptability Expert
- Strategic Planning Expert
- Effective Time Management Expert
- Ability to Work Under Pressure Expert
- Communication Skills Expert
- Prospecting and Cold Calling
- Forecast Preparation
- Product and Service Sales
- Customer Relationships
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Executive
AT&T
04.2022 - Current
Retail Store Manager
AT&T
02.2021 - 04.2022
Assistant Store Manager
AT&T
10.2018 - 02.2021
Retail Sales Consultant
AT&T
06.2016 - 10.2018
Bachelor of Arts - Human Resources
California State University - Fullerton
Associates Degree -
Orange Coast College
High School Diploma - undefined
Cypress High School Cypress