Summary
Overview
Work History
Education
Skills
Personal Information
Professional Background
Timeline
Generic
Melanie D'Alessandro

Melanie D'Alessandro

Raleigh,North Carolina

Summary

Lecturer in Data and Information Systems with experience in teaching business statistics, database management, SQL, Tableau, and Microsoft Office. Develop course curricula for lab-based and lecture-based delivery. Provide academic advising and clear student learning support through structured guidance.

Overview

16
16
years of professional experience

Work History

Lecturer- Data & Information Systems

Department of Management Science and Information Systems
Boston, MA
2012.01 - 2025.12
  • Instructed courses in Introduction to Computers, Operation Management, Supply Chain Management, Business Statistics, Managerial Decision Making, Database Management, Microsoft Office Lab, Decision Modeling, HTML/CSS, and SQL.
  • Demonstrated core skills in management, project management, operations and supply chain management, business statistics, Tableau, SAS, and Microsoft Dynamics. Facilitated combined lab and lecture-based courses incorporating Microsoft statistical formulation, quantitative decision-making analysis, and database management.
  • University of Massachusetts Boston

Teaching Assistant

Department of Management Science and Information Systems
Boston, MA
2010.01 - 2012.12
  • Instructed Introduction to Computers course, covering Microsoft Office applications, including Excel, PowerPoint, and Access, to enhance student proficiency in essential software tools.
  • University of Massachusetts Boston
  • Assisted information systems instructors with lab sessions and software demonstrations.
  • Supported management science lectures with course materials and classroom preparation.
  • Graded assignments, quizzes, and exams using department rubrics.

Education

Master of Management Science - Information Systems

University of Massachusetts Boston
Boston, MA

Master of Business Administration -

University of Massachusetts Boston
Boston, MA

Bachelor of Science - Communication Technology

Michigan State University
East Lansing, MI

Skills

  • Information Systems Lecturer
  • Data Analytics Expert
  • Supply Chain Management
  • Database Management
  • SQL programming
  • SQL Query Structures
  • Decision Modeling
  • Quantitative Analytics
  • Microsoft Office Proficient
  • Excel data analysis
  • Microsoft Database Design
  • HTML CSS JavaScript coding
  • Tableau Instructor
  • Tableau reporting
  • Academic Advising
  • Course Curriculum Developer
  • Curriculum Development
  • Curriculum design
  • Academic project consulting
  • Academic CRM consulting
  • Academic Marketing
  • Sales Strategy Development
  • CRM Project Consultant
  • Mentoring students
  • Presentation delivery
  • In-class lectures
  • Online lectures
  • Remote lecturing
  • Class management
  • Student advisement
  • Student records management
  • Learning management
  • Research and analysis
  • Collaboration
  • Faculty collaboration
  • Faculty communication
  • Communication skills
  • Problem solving
  • Exam writing
  • Lesson planning
  • Educational materials development
  • Subject expertise
  • Subject matter expertise
  • Technology-based curriculum
  • Academic advising
  • Remote lecturing
  • Subject matter expertise
  • Technology-based curriculum
  • Educational materials development

Personal Information

Title: University Lecturer - Information Systems, Data Analytics, Business Statistics, Database Management, Decision Modeling, Operations, Supply Chain.

Professional Background

Management Science & Information Systems University Lecturer, University IT Consultant, Financial Services Project Advisor. Product Manager at Qwest Communications, Sales Manager at ICG Telecommunications firm, Retail and Hotel Services Supervisor & behavioral Technician

Timeline

Lecturer- Data & Information Systems

Department of Management Science and Information Systems
2012.01 - 2025.12

Teaching Assistant

Department of Management Science and Information Systems
2010.01 - 2012.12

Master of Management Science - Information Systems

University of Massachusetts Boston

Master of Business Administration -

University of Massachusetts Boston

Bachelor of Science - Communication Technology

Michigan State University

Similar Profiles

  • SONITA FIELDSSONITA FIELDS

    <ul> <li>Evaluated information and implemented corrective actions to enhance efficiency across operations.</li> <li>Ensured compliance with laws and regulations governing contact center activities.</li> <li>Interpreted tax law to resolve issues affecting IRS operations.</li> <li>Applied tax code to clarify taxpayer obligations and rights.</li> <li>Secured sensitive personal information to guarantee data protection.</li> <li>Resolved taxpayer disputes using sound judgment and effective strategies.</li> <li>Maintained accurate documentation of all customer interactions in CRM database.</li> <li>Answered high volumes of calls daily, utilizing call management systems effectively.</li> <li>Collaborated with team members to improve customer service processes.</li> <li>Participated in team meetings to discuss strategies for improving customer experience.</li> <li>Processed orders for customers using an automated system.</li> </ul> at Internal Revenue Service<ul> <li>Evaluated information and implemented corrective actions to enhance efficiency across operations.</li> <li>Ensured compliance with laws and regulations governing contact center activities.</li> <li>Interpreted tax law to resolve issues affecting IRS operations.</li> <li>Applied tax code to clarify taxpayer obligations and rights.</li> <li>Secured sensitive personal information to guarantee data protection.</li> <li>Resolved taxpayer disputes using sound judgment and effective strategies.</li> <li>Maintained accurate documentation of all customer interactions in CRM database.</li> <li>Answered high volumes of calls daily, utilizing call management systems effectively.</li> <li>Collaborated with team members to improve customer service processes.</li> <li>Participated in team meetings to discuss strategies for improving customer experience.</li> <li>Processed orders for customers using an automated system.</li> </ul> at Internal Revenue Service

  • Prianka MungrayPrianka Mungray

    Permanent Part-Time Lecturer (Law) at The IIE's Varsity College - Durban NorthPermanent Part-Time Lecturer (Law) at The IIE's Varsity College - Durban North

  • Clayton CappelClayton Cappel

    Sensitive Compartmentalized Information Facility Information Systems Security Manager (SCIF ISSM), Removable Media Inventory Manager at US Coast GuardSensitive Compartmentalized Information Facility Information Systems Security Manager (SCIF ISSM), Removable Media Inventory Manager at US Coast Guard

  • Lehlohonolo RamocheleLehlohonolo Ramochele

    Lecturer of Ethics at St. Augustine’s Major SeminaryLecturer of Ethics at St. Augustine’s Major Seminary

CREATE PROFILE
Melanie D'Alessandro