Melanie Deane
Houston,TX
Summary
To secure a challenging position with the potential for growth in a field that will draw on my experience and education. Obtain a position where I can most effectively utilize my analytical, problem solving and excellent work ethics.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Professional Development
Ramp Supervisor
Southwest Airlines
09.2021 - 07.2024
- Marshaling Aircraft,
- Loading/Unloading and sorting freight and baggage,
- Servicing the aircraft
- Assisting with pushback and towing
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Evaluated performance, set schedules and coached ramp agents on work areas.
Ramp Agent
Menzies Aviation
01.2018 - 09.2021
- Marshaling Aircraft
- Loading/Unloading and sorting freight and baggage,
- Servicing the aircraft
- Assisting with pushback and towing
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
Security (Shift Supervisor)
Marksman
11.2016 - 12.2017
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
Phlebotomist Assistant/Floor Group Leader
CSL Plasma
12.2014 - 01.2017
- Setup and clean machines and workstations, Disconnect customers from machines
Cashier
McDonalds
07.2012 - 01.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Science - Radiology
BCC (Broward Community College)
Davie, FL01.2014
Associate of Science - Radiology
PBCC (Palm Beach Community College)
Palm Beach Gardens, FL01.2013
High School Diploma -
Northeast High School
Oakland Park, FL01.2012
Skills
- Excellent interpersonal and communications skills
- Strong organizational skills and attention to details
- Highly motivated and extremely dedicated
- Goal-Oriented
- Complex Problem-Solving
- Strategic Planning
- Priority management
- Inventory Oversight
- Problem-Solving
- Teamwork and Collaboration
Certification
- Class "D" Security Officer License
- American Red Cross - Adult and Pediatric CPR/AED
Timeline
Ramp Supervisor
Southwest Airlines
09.2021 - 07.2024
Ramp Agent
Menzies Aviation
01.2018 - 09.2021
Security (Shift Supervisor)
Marksman
11.2016 - 12.2017
Phlebotomist Assistant/Floor Group Leader
CSL Plasma
12.2014 - 01.2017
Cashier
McDonalds
07.2012 - 01.2014
Professional Development
Associate of Science - Radiology
BCC (Broward Community College)
Associate of Science - Radiology
PBCC (Palm Beach Community College)
High School Diploma -
Northeast High School