Melanie De Diego
Kissimmee,FL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Sales Associate
Michaels
11.2022 - 12.2023
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Five Below
11.2021 - 11.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Arts - Baking And Pastry Management
Valencia College
Kissimmee, FL05.2026
High School Diploma -
Everglades High School
Miramar, FL06.2023
Skills
- Sales Strategies
- Attention to detail
- Time Management
- Self-Checkout Assistance
- Customer Service
- Communication Skills
Timeline
Sales Associate
Michaels
11.2022 - 12.2023
Sales Associate
Five Below
11.2021 - 11.2022
Associate of Arts - Baking And Pastry Management
Valencia College
High School Diploma -
Everglades High School
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