Melanie England
Maysville,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
Work History
Department Lead
Baker and Taylor
04.2019 - 12.2025
- Assist with training
- Self-motivated, with a strong sense of personal responsibility.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Approving employees timecard
- Sending emails to customer service reps with issues on accounts
- Ordering supplies for department
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
Front Office Clerk
Select Physical Therapy
04.2002 - 11.2009
- Verifying patients insurance
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Process medical records request
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
Education
High School Diploma -
Parkview High School
Lilburn, GASkills
- Multitasking
- Verbal and written communication
- Team management
- Task delegation
- Multitasking strength
- Employee engagement
- Organizational growth
- Prioritization skills
- Time management
- Team leadership
Timeline
Department Lead
Baker and Taylor
04.2019 - 12.2025
Front Office Clerk
Select Physical Therapy
04.2002 - 11.2009
High School Diploma -
Parkview High School