Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Myrtetus

Warminster,Pennsylvania

Summary

Ambitious employee with extensive customer service experience and motivation. Extremely personable with proven ability to establish relationships with clients. Reliable, honest, and a very quick learner with experience in leadership roles. Knowledgeable about routine retail operations with a desire to expand expertise in all fields.

Overview

10
10
years of professional experience

Work History

Department Lead

Hobby Lobby
Horsham, PA
02.2024 - Current
  • Collaborated with senior management on strategic initiatives that impacted the overall business objectives.
  • Coordinated with other colleagues to ensure an efficient workflow across the organization.
  • Patience and attentiveness developed through daily customer interactions.
  • Quickly gained knowledge of advanced technology to ensure accurate counts.
  • Adaptable to changing priorities, and able to support peers in fast-paced settings.

Full-Time Key Holder

JOANN Fabrics and Crafts
Warrington, PA
03.2021 - 06.2023
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Inventory Coordinator

JOANN Fabrics and Crafts
Warrington, Pennsylvania
01.2018 - 03.2020
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Kept inventory records accurate by conducting routine counts and complete audits of the available products.
  • Removed new product from trucks, opened containers, and routed products directly to sales floor or to storage locations.
  • Set and reset plan-o-grams according to company standards.

Part-Time Team Member

JOANN Fabrics and Crafts
Warrington, Pennsylvania
10.2016 - 01.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Assisted customers with locating items, answering questions and providing direction and service.

Seasonal Team Member

Target
Warrington, Pennsylvania
10.2015 - 01.2016
  • Pulled bins and staged carts to support work of hard lines.
  • Calculated sales prices and total purchases, and processed cash or credit transactions.
  • Assisted team members and managers with tasks to maintain productivity and meet project milestones.
  • Restocked shelves, racks, and bins with the latest merchandise in attractive displays.

Education

High School Diploma -

William Tennent High School
Warminster, PA
06.2017

Skills

  • Sales and Marketing
  • Staff Oversight
  • Cash Handling
  • Multitasking
  • Efficient and Accurate
  • Customer Service Expert
  • Superb Problem Solving Skills
  • Multi-line Telephone Skills
  • Pleasant and Courteous Demeanor
  • Strong Communication Skills

References

References available upon request.

Timeline

Department Lead

Hobby Lobby
02.2024 - Current

Full-Time Key Holder

JOANN Fabrics and Crafts
03.2021 - 06.2023

Inventory Coordinator

JOANN Fabrics and Crafts
01.2018 - 03.2020

Part-Time Team Member

JOANN Fabrics and Crafts
10.2016 - 01.2018

Seasonal Team Member

Target
10.2015 - 01.2016

High School Diploma -

William Tennent High School

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