Melanie Evans
Humble,TX
Summary
Accomplished Aviation Safety, Security and Compliance Professional with 8 years of experience. Thorough familiarity with federal regulations and auditing procedures helps ensure proper safety and security practices are in place and functioning efficiently.
Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
9
9
years of professional experience
Work History
Manager of Safety & Security
Trego-Dugan Aviation
09.2020 - Current
- Responsible for oversight and safety and security compliance with regulatory and company programs throughout all thirty-five stations
- Responsible for investigating safety and security accidents/incidents and establish corrective actions, this includes running the investigatory meeting
- Responsible for managing SMS program (PRISM)
- Created Station Safety & Security audits
- Responsible for internal auditing program (conducting and managing)
- Responsible for external audit review (conducting post audit investigational calls, root cause analysis, control)
- Collaborate and interact directly with TSA with regards to inspections, findings, and audits
- Create and issue companywide bulletins
- Responsible for creating security portions in company training
- Manage company’s Custom Seals program
- Review and analyze changes to federal regulations and TSA programs, and any resulting impacts
- Co-developed Safety Workshops and ran them virtually
- Draft and issue executive summaries to leadership
- Create presentations for executive team
- Develop and distribute weekly informational bulletins and post-accident “Safety Alerts”, system-wide
- Develop and run monthly safety calls with all Trego-Dugan Leadership
- Maintain certain Security Sensitive Information (SSI) documents.
Regional Security Manager – Central Region
Worldwide Flight Services (WFS)
04.2019 - 09.2020
- Responsible for oversight and security compliance with regulatory and company programs throughout all stations
- Conduct regular station audits and scenario testing (including testing screeners on improvised explosive device (IED) detection
- Responsible for investigating safety and security accidents/incidents and establish corrective actions
- Review, update, and administer training for Security Compliance Officers for the Central Region
- Create and distribute training bulletins on new and/or updated procedures/protocols
- Responsible for holding and leading weekly safety and security meeting with all General Managers of Central Region to receive updates and provide guidance
- Responsible for holding and leading monthly safety and security meetings to ensure compliance among the regions
- Provide continuous security oversight and monitoring of cargo screening procedures for multiple air carries across 13 stations
- Review and analyze weekly reports from stations and input to create monthly key performance indicator (KPI)
- Review and analyze changes to federal regulations and TSA programs, and any resulting impacts
- Created tracking system for all screening technology located in the central region, maintain system with updated data
- Review and analyze closed-circuit television (CCTV) for central region to ensure continued compliance
- Created tracking system and procedure for station Security Identity Display Area (SIDA) badges
- Collaborate and interact directly with TSA with regards to inspections, findings, and audits
- Develop and maintain multiple spreadsheets, presentations, and tracking systems for senior management
- Conduct security training for Security Compliance Officers (SCO)
- Continuously review and approve edits of multiple station’s Site Security Plans (SSP) and provide guidance
- Provide input and support to the development of executive-level internal and external presentations
- Launched audit program for passenger service
- Conduct virtual and in-class training program used to log and track each station’s self-audits (PULSE)
- Attended Security Screener Training – Physical, ETD, X-Ray (no longer certified).
Security & Compliance Specialist
Allegiant Air
09.2016 - 04.2019
- Responsible for oversight and security compliance with regulatory and company programs, through station audits, incident investigations, and scenario testing
- Provide continuous security oversight and monitoring of 40 ground handling vendors across 112 stations, at all levels (below-the-wing, above-the-wing, catering, passenger processing)
- Collaborate and interact directly with TSA with regards to inspections, findings, audits, and outreach activities; accompany TSA as required onsite inspections
- Manage all security training content (including Ground Security Coordinator (GSC), Aircraft Security, and General Security) through review, editing, auditing, and approving
- Create and distribute training bulletins on new and/or updated procedures/protocols
- Develop and prepare formal responses to TSA Letters of Investigations on behalf of Allegiant
- Worked with major ground handling vendor to jointly develop and test first-ever third-party security audit; project included numerous tests and evaluations to ensure ability to scale audit nationwide to 26 stations
- Analyze and review monthly TSA reports and recommend internal corrective actions, as needed
- Created tracking system of all TSA and self-inspections/audits/findings; maintain system with updated data
- Lead post-TSA inspection finding meetings and monitor implementation and status of corrective actions
- Review and analyze changes to federal regulations and TSA programs, and any resulting impacts
- Provide input and support to the development of senior level internal and external presentations
- Perform additional audits to support specific areas or programs (Known Crewmember Program, Cockpit Access Security System, Criminal History Record Checks)
- Maintain Allegiant’s Master Crew List (MCL)
- Provide on-site oversight for private charter flights as required, to ensure full compliance with all regulations
- Responsible for attending multiple airport’s Tabletop exercises regarding safety and security
- Assisted in organizing Allegiant’s annual Emergency Response Drill
- Generated random sample for quarterly random drug tests required by DOT/FAA
- Administered drug test notifications to DOT employees
- Assisted in the FAA audit of the Drug and Alcohol Program
- Conducted audits on vendors/clinics to ensure compliance with FAA & DOT guidelines
- Conducted Pre-Screening Passenger Profiling Course for Extraordinary Locations (Punta Cana).
Security Specialist
PSA Airlines
02.2015 - 09.2016
- Assigned 7 airports to routinely monitor security patterns
- Conducted multiple station security audits across the system at designated airports
- Prepared formal responses to TSA inspection letters on behalf of PSA
- Reviewed Criminal History Record Checks (CHRC’s) of applicants and employees, and conducted confidential investigations related to CHRC results to evaluate applicability
- Conducted annual TSA mandated audits on the Known Crewmember Program (KCM), Cockpit Access Security System (CASS), and Criminal History Record Checks (CHRC)
- Maintained multiple company and government databases
- Routinely reviewed company policies/procedures to ensure continued compliance with federal regulations
- Contributed to various activities supporting revisions of PSA’s Security Operations Manual (SOM)
- Conducted Security Identification Display Area (SIDA) Badge audits
- Conducted audits on Pilot’s Record Improvement Act (PRIA) files.
Education
Bachelor of Arts – Criminal Justice -
Wright State University (WSU)
Dayton, OHSkills
- Workplace Safety
- Transportation Security
- Health and safety compliance
- Safety Inspections
- Security management
- Access Control
- Security audits
- Physical Security
- CCTV experience
- Safety and security procedures
- Report Writing
Professional Development
- Aviation Development Courses & Workshops
- American Airlines Accident Investigation training
- American Airlines Emergency Response training
- IATA Electronic Operational Safety Audit (E-IOSA) training
- Safety Management Systems (SMS) training
- Longport Security Training – Pre-Screening Passenger Profiling Course for Extraordinary Locations
- DHS Active Shooter Preparedness
Timeline
Manager of Safety & Security
Trego-Dugan Aviation
09.2020 - Current
Regional Security Manager – Central Region
Worldwide Flight Services (WFS)
04.2019 - 09.2020
Security & Compliance Specialist
Allegiant Air
09.2016 - 04.2019
Security Specialist
PSA Airlines
02.2015 - 09.2016
Bachelor of Arts – Criminal Justice -
Wright State University (WSU)