Melanie Everett
Grace's Southern Skillet
Madisonville,TN
1
Certification
16
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Manager/Cook
3 Months- Directed daily operations to ensure high-quality food service and customer satisfaction.
- Implemented cost control measures, optimizing inventory management and reducing waste.
- Mentored staff to enhance performance and compliance with health and safety standards.
- Developed training programs to improve employee skills and operational efficiency.
- Streamlined kitchen processes, resulting in improved order turnaround times and workflow efficiency.
- Analyzed customer feedback to identify areas for menu enhancement and service improvement.
Manager
2 Years 2 Months- Oversaw daily operations to ensure efficient service delivery and high customer satisfaction.
- Developed staff training programs to enhance team performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed customer feedback to identify areas for menu improvement and service enhancement.
- Established quality control measures, ensuring compliance with health and safety regulations.
- Fostered a positive work environment, promoting teamwork and effective communication among staff members.
- Streamlined food preparation processes, resulting in faster service times without compromising quality.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Shift Leader
9 Months- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new team members on best practices and company standards.
- Developed staff schedules to maintain adequate coverage during peak hours and events.
- Implemented inventory management strategies to optimize supply levels and reduce waste.
Store Manager
3 Years 4 Months- Oversaw online menus, coordinated truck orders bi-weekly, created buttons for square p.o.s., managed kitchen systems, and trained new employees.
- Directed all store operations, ensuring smooth daily functioning.
- Motivated entire team
- Inspired team members to achieve shared goals
- Conducted accurate daily cash drawer counts
Housekeeper
3 MonthsHostess
2 Months- Answered phones
- Recorded reservations
- Greeted and seated guests
- Accommodated and managed large parties
- Took customers' orders
- Helped bus tables
Instructor
2 Years 8 MonthsInstructor
1 Year 8 MonthsHostess
7 MonthsEducation
High school or equivalent
Skills
Cleaning
Hospitality
Housekeeping
Customer Service
Kitchen Management Experience
Sports Coaching
Store Management Experience
Busser
Certification
ServSafe, April 2020 to April 2024, Food Safety Manager
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Manager/Cook
Grace's Southern Skillet
06.2026 - CurrentRead More
Manager
Donna's Old Town Cafe
04.2024 - 06.2026Read More
Shift Leader
Scooter's Coffee
05.2023 - 02.2024Read More
Store Manager
Roddy Vending Company Inc.
10.2019 - 02.2023Read More
Housekeeper
DoubleTree by Hilton
12.2018 - 03.2019Read More
Hostess
Calhoun's
07.2018 - 09.2018Read More
Instructor
Premier Athletics
02.2015 - 10.2017Read More
Hostess
Sticky Fingers
03.2011 - 10.2011Read More
Instructor
TN Academy of Gymnastics
09.2010 - 05.2012Read More
William Blount High School
High school or equivalent
Read More