Melanie Fisher
Baton Rouge,LA
Summary
MELANIE FISHER Senior Project Program Manager brings
22 years with proven success leading cross-functional projects in the Telecommunication industry. Attentive to detail with experience in coordinating projects, programs and improvements. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Strong focus on budgets and monitored project costs. Expertise in logistical analysis, inventory, development and standardization.
Overview
11
11
years of professional experience
Work History
Senior Project Program Manager - Technology
AT&T
03.2023 - Current
- Coached team members on productivity strategies to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Addressed and streamlined technical, financial, and operational concerns by working with team members and directors, which reduce productivity time needed by more than 50%.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Participated in vendor selection and management process for program initiatives, as result we reduced vendor spending for 2023 by 41%.
- Identified program obstacles and communicated possible impacts to team.
- Collaborated with business leadership bi-weekly to set priorities based on business needs, resource capacity and risk exposure.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Senior Project Program Manager - Innovation
AT&T
07.2020 - 03.2023
- Project managed multiple innovative software projects applying agile methodology
- Successfully lead 2022 XR/VR software distribution platform projects spanning across multiple business units resulting in 1million dollar cost savings/cost avoidance for 2023
- Successfully executed life cycle of operational standardization project to streamline business processes resulting in organizational implementation
- Scrum Master for Innovative Technology project team utilizing various methods to drive productivity while ensuring quality
- Vast experience with vendor contracting as it relates to vetting products and negotiations for supply chain review.
- Interacted with customers and clients to identify business needs and requirements.
Lead Product Program Manager - Design
AT&T
10.2019 - 07.2020
- Program managed Simulation developed by a specialized designed team across multiple stakeholders within AT&T that decreased time to proficiency by more than 62%.
- Lead cross-functional sprint meetings to manage quality and milestone towards development, which reduced scope creep 54%.
- Conducted retrospective meetings on cost analysis, process improvement, data analysis, and utilization results.
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Leveraged project management processes and tools to define and execute projects.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Lead Training Manager - Delivery
AT&T
11.2012 - 10.2019
- Led 50 plus vendor trainers in 7 plus channels with strong focus on maintaining training quality, contractual agreements, and budget for training delivered
- Partnered daily with stakeholders, resource managers, and functional managers to drive impact through delivery and design
- Successfully lead and launched 3 training redesign projects that doubled revenue across all of Mobility Sales & Service chat sites.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Liaised with clients regarding financial plans and objectives.
Education
PMP Certification - In Process - Project Management
Project Management Institute
Baton Rouge, LA06.2023
Agile Practitioner Certification - In Process - Project Management
Project Management Institute
Baton Rouge, LA03.2023
Health/Human Science - Health/Human Science
Northwestern State University-University of New Orleans
Louisiana 1998
Skills
- Strong product/Project Management with startup software
- Scrum Methodology
- Vendor Management
- Strong cross-functional experience working Agile methodologies
- Strong Communication and Interpersonal skills
- Financial Acumen focused
- Strong Leadership skills utilizing Tuckman stages of development to ensure Team effectiveness
- Agile Projects
- Time Management
- Critical Thinking
- Strategic Direction
Accomplishments
- Lead the project in 2022 that reduced cost up to 1 million dollars in 2023 for AT&T’s Learning and Development organization through the development of an internally built distribution platform allowing XR/VR content to be delivered to learners via mobile device or desktop.
Running Half Marathons
I run 3 half marathons a year. I enjoy cross training and running. I run to stay healthy and to reduce stress. I love to run for a cause! My plan is to train for Chicago full marathon and raise money for a charity spot.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Project Program Manager - Technology
AT&T
03.2023 - Current
Senior Project Program Manager - Innovation
AT&T
07.2020 - 03.2023
Lead Product Program Manager - Design
AT&T
10.2019 - 07.2020
Lead Training Manager - Delivery
AT&T
11.2012 - 10.2019
PMP Certification - In Process - Project Management
Project Management Institute
Agile Practitioner Certification - In Process - Project Management
Project Management Institute
Health/Human Science - Health/Human Science
Northwestern State University-University of New Orleans
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