Melanie Franco

• Enhanced project efficiency by providing administrative support to construction management teams.
• Expedited project completion by coordinating schedules and ensuring timely delivery of materials.
• Increased accuracy in document management by maintaining an organized filing system for contracts, permits, and blueprints.
• Ensured regulatory compliance by verifying permits, licenses, and safety requirements were met throughout each project phase.

Primary Duties:

• Gathered and organized personnel records and updated management on internal changes.
• Maintained database systems to track and analyze operational data.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Secondary Duties:

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

• Prepared Memorandums for the Records of all meetings, trips, and telephone conversations related to the contact/order.
• Collaborated with subcontractors and procurement personnel on issues relating to contractor acquisition and support.
• Advised technical staff, finance partners and stakeholders regarding contract terms and conditions, applicable institute policies and procedural implementation.
• Cultivated strong relationships with vendors to maintain and improve levels of customer service.
• Ensured the Government met its obligation to the contact for the employers.

• Collected documentation such as video recordings and photographs to support case findings.
• Maintained log of surveillance operations, noting discrepancies or suspicious activity.
• Researched and crafted pre-surveillance strategies based on the setup location and case details.
• Wrote clear detailed reports on the activities observed and submission of video evidence,

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Dispatched 25 drivers daily; making sure the drivers were hitting their delivery quota for the day.

• Experienced in scheduling and overlooking annual training events such as Sexual Assault Prevention and Equal Opportunity.
• Gathered material and information that was essential to conduct mandatory classes.
• Performed strong communication skills, organization, and scheduling; 160 employees were trained in a two day event.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key factors for the company.