Melanie Garcia
Houston,TX
Summary
To make a mark in your Company by putting my best effort, utilizing my skills, and effort for the growth of the company. Detail-oriented, professional with a strong work ethic, honest and trustworthy at work. Proven in maintaining cleanliness and sanitation, alongside customer service skills. Adept at training new staff and fostering teamwork. Ensuring high standards and satisfaction in diverse environments. Committed to excellence and continuous improvement in all tasks.
Punctual and honest at work. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Committed to working hard with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
22
22
years of professional experience
Work History
Housekeeping Cleaner
ABM Industries
03.2025 - Current
- Maintained cleanliness and sanitation of assigned areas, ensuring adherence to health standards.
- Utilized cleaning equipment and tools effectively for optimal results in diverse environments.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Conducted regular inspections to identify maintenance needs and reported issues promptly.
- Collaborated with team members to ensure consistent quality of service across all locations.
- Adapted quickly to changing priorities and tasks while maintaining high attention to detail.
- Organized cleaning supplies and inventory, optimizing accessibility for team members.
Cashier
WESMINCOM Arm Forces of the Philippines Commisary Service
01.2015 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Collaborated with team members to enhance store operations and service delivery.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, fostering a positive shopping experience.
Sales Representative
TIENS Corporation
01.2004 - 02.2011
- Developed and maintained customer relationships to drive sales growth and loyalty.
- Conducted market research to identify new business opportunities and customer needs.
- Collaborated with marketing team to design promotional materials that enhanced product visibility.
- Trained and mentored junior sales staff on best practices and sales techniques.
Education
Bachelor of Science - Management
Universidad De Zamboanga City Philippines
Zamboanga City, Philippines10-2003
Skills
- Bathroom cleaning
- Kitchen cleaning
- Waste disposal
- Detail-oriented
- Customer service
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Clear communication
- Training and onboarding
- Sales transactions
Languages
philippines
Native or Bilingual
English
Professional Working
Timeline
Housekeeping Cleaner
ABM Industries
03.2025 - Current
Cashier
WESMINCOM Arm Forces of the Philippines Commisary Service
01.2015 - 04.2024
Sales Representative
TIENS Corporation
01.2004 - 02.2011
Bachelor of Science - Management
Universidad De Zamboanga City Philippines