Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Gillespie

Flat Rock,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Beaumont Behavioral Health
05.2022 - 02.2024
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided therapeutic activities to assist with patient development.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
  • Monitored patient behavior and immediately reported changes to treatment team.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Took and monitored vital signs and managed patient behavior.
  • Communicated with clients to assess mental health needs and develop individualized treatment plans.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.

Emergency Medical Technician

Butler Medical Transport
03.2020 - 03.2022
  • Trained new EMTs on proper protocols and procedures.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Reduced response times by effectively coordinating with dispatchers and following established protocols.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and ethical standards.

Security Officer

Securitas Security Services USA
07.2019 - 04.2020
  • Implemented and enforced comprehensive security procedures to ensure the safety and protection of personnel and property within the premises.
  • Conducted regular patrols and surveillance of assigned areas, promptly identifying and responding to any suspicious activities or potential security threats.
  • Collaborated with local law enforcement agencies and emergency services to coordinate emergency response plans and procedures.
  • Trained and educated staff members on security protocols and best practices, effectively enhancing the overall security awareness and preparedness of the organization.

Delivery Associate

Prime Presence, LLC.
10.2019 - 03.2020
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Handled receipt, storage, identification, and delivery of products for clients.
  • Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.

Lab Courier

Beaumont Health(Formerly HealthLink)
11.2015 - 07.2019
  • Communicated with dispatch and customers for accurate delivery information.
  • Demonstrated adaptability by adjusting routes when faced with unexpected obstacles or changes in priority levels.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Actively participated in ongoing training sessions to stay current on industry best practices and compliance regulations.
  • Reduced risk of lost or damaged samples by following established safety protocols during transport.
  • Contributed to a positive work environment by maintaining strong relationships with colleagues and supervisors.
  • Ensured sample integrity with proper handling, packaging, and storage during transport.
  • Improved lab efficiency by promptly delivering samples and documents to their designated locations.

Education

No Degree - Social Sciences, Administration And Health Fields

Montgomery College
Rockville, MD

No Degree - General Studies

Henry Ford College
Dearborn, MI

No Degree - Emergency Medical Technician Certification

Life Support Training Institute
Southfield
2019

High School Diploma -

Westwood High School
Dearborn Heights, MI
2013

Skills

  • Psychosocial Rehabilitation
  • Sexual Assault Support
  • Vitals monitoring
  • Medication Administration
  • HIPAA Requirements
  • Behavioral Health
  • Employee Training
  • Crisis Intervention
  • Medical Records
  • Patient Assessment
  • Nonviolent Crisis Intervention
  • De-Escalation Techniques
  • Medical History Recording
  • Emergency Treatment Procedures
  • Pediatric Education for Prehospital Professionals (PEPP)
  • CPR and First Aid

Certification

  • Emergency Medical Technician - State of Michigan - 2005180 - 03/2019-03/2025
  • BLS/CPR/AED - AHA - 225419561941 - Exp. 10/2024
  • Non-Violent Crisis Intervention, Advanced Blue Card - ADV1F90AEE - Exp.06/2024
  • NREMT - National Registry - E3448633 - Exp. 03/2025

Timeline

Mental Health Technician

Beaumont Behavioral Health
05.2022 - 02.2024

Emergency Medical Technician

Butler Medical Transport
03.2020 - 03.2022

Delivery Associate

Prime Presence, LLC.
10.2019 - 03.2020

Security Officer

Securitas Security Services USA
07.2019 - 04.2020

Lab Courier

Beaumont Health(Formerly HealthLink)
11.2015 - 07.2019

No Degree - Social Sciences, Administration And Health Fields

Montgomery College

No Degree - General Studies

Henry Ford College

No Degree - Emergency Medical Technician Certification

Life Support Training Institute

High School Diploma -

Westwood High School

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Melanie Gillespie