Melanie Guzman
Hanover Park,United States
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Willing to take on any task to help any team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Trainer
Olive Garden Restaurant
03.2021 - Current
- Improved learning outcomes by designing and delivering engaging Certified Trainer courses.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Promoted a culture of continuous learning by regularly updating course content to align with industry best practices.
- Managed the scheduling and logistics for all Certified Trainer courses, ensuring smooth execution of each session.
- Currently training for Service Professional Position (Assistant Manager)
AVID Mentor
Bartlett High School
09.2021 - 05.2023
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Education
No Degree - Finance
DePaul University
Chicago, IL06.2027
High School Diploma -
Bartlett High School
Bartlett, IL05.2023
Skills
- Personalized Instruction
- Personalized assessments
- Public Speaking
- Learning Management Systems
- Goal Planning
- Organization
- Effective Leadership
- Teamwork and Collaboration
- Multitasking Abilities
Certification
- Licensed Phlebotomist - 2023
- Host, Togo Specialist, Server Training - 2021
Volunteer Experience
- The Sanctuary Group, Chicago, IL. Translator Volunteer (February 2024- Present)
- Bartlett High School, Bartlett, IL. Online Peer Tutor (December 2020- May 2021)
- Hanover Township Senior Center, Hanover Park, IL. Receptionist Aid (July 2021- 2023)
Timeline
AVID Mentor
Bartlett High School
09.2021 - 05.2023
Certified Trainer
Olive Garden Restaurant
03.2021 - Current
No Degree - Finance
DePaul University
High School Diploma -
Bartlett High School
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