Melanie Hacker
Clovis,CA
Summary
An organized Sales Manager with 10+ years of experience in inside sales, business development and sales leadership. Designing effective sales strategies, identifying untapped business opportunities, and driving consistent revenue growth are my strengths. Priding myself on a customer-centric approach I have consistently exceeded customer expectations along with professional goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Business Development Specialist
White Board Risk & Insurance Solution
07.2023 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Video meetings with potential new clients to introduce them to the company and service
- Networked among local business and community organizations to develop leads and generate business.
- Designed LinkedIn networking campaigns
- Proficient with: Microsoft, G-suite, Salesforce, Co-Pilot, Sales Navigator, Hub Spot, Calendly, platforms
- Average deal size of $60K
Well Being Co- Facilitator
Bitwise Industries
10.2021 - 06.2023
- Facilitated weekly meetings that created a safe and supportive environment. Actively listening to the participants and identifying individuals needs or connecting them with greater support when needed
- Connecting participants with appropriate resources bot internal and external to the company
- Helping new employees to acclimate to the culture of the organization
Inside Sales Manager/ Research Development
Bitwise Industries
08.2020 - 06.2023
- Prospected through research & development efforts, for new potential customers, partners or networking opportunities and maintained conversion rate of 33%
- Designed sales scripts, process and standards for both inside and outside sales representatives
- Maintained sales pipeline and CRM daily
- Collaborated with outside departments, such as analytics and marketing to deliver congruent and effective messaging
- Exceeded monthly sales goals by as much as 40%
- Prospective new client video demonstrations for three product companies with a closing average of 60%
Inside Sales Manager
Quality Home Services
05.2018 - 04.2020
- Hired, trained and maintained top talent
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Designed a platform for individuals within the sales department to lead sales meetings, encouraging leadership skills and accountability amongst peers
- Worked closely with other departments to promote products and marketing campaigns.
- Managed 30 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- HR duties and payroll
- Trade show booth coordination - product demonstration
- Placed 3rd in Western Region, 2018, Inside Sales Manager
- Placed 10th in world, Inside Sales Manager, 2019
Inside Sales Manager
Eco Water Systems
05.1994 - 03.2009
- Trained and mentored inside sales teams as large as 30+
- Outside sales/ In home product demonstration
- Encouraged cross-selling of additional products and services through relationship-building and understanding customers needs
- Script writing
- Maintained up-to-date knowledge of competitor products and pricing
- Assisting customers with credit application for financing and scheduling product delivery
- Held weekly 1:1 meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved 100 + dials daily with 30% conversion rate average on cold call lists
- Generated prospects in person organizing and managing trade shows and events.
- Hiring, training and retaining top talent
Skills
- Team Leadership
- B2B Sales B2C Sales
- Staff Training
- Active Listening
- Prospecting opportunities through research & development efforts
- Compelling video presentations
- Sales script development and training
- Trade show coordination and sales lead development
- Google Suite, Salesforce, MS Teams, LinkedIn Sales Navigator, Sales Genie, Slack
- Expertise in cold calling
- Full Cycle sales
- Trade show coordination and sales lead development
- Product Development and Marketing
- Strategic Networking
- Market Research
Certification
- MSI Solutions - Lean Six Sigma White Belt - January 2020
- Business Management Essentials Training - April 2023
- Ethics Associate Information Technology Certification (CEA-IT) -April 2023
- Certified in Long Term Care (CLTC) - May 2020
- Insurance Agent (Health, Property, Casualty) State of California - Issued April 2003 - Expired - # OE51689
Volunteer
Free Mom Hugs -Volunteer, Northern California Chapter- March, 2022 - Current
Timeline
Business Development Specialist
White Board Risk & Insurance Solution
07.2023 - Current
Well Being Co- Facilitator
Bitwise Industries
10.2021 - 06.2023
Inside Sales Manager/ Research Development
Bitwise Industries
08.2020 - 06.2023
Inside Sales Manager
Quality Home Services
05.2018 - 04.2020
Inside Sales Manager
Eco Water Systems
05.1994 - 03.2009
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